• Adobe Premiere Pro

  Dropped Frames on Quicktime H.264 Export

  Posted by Chris Zuker on September 23, 2014 at 7:44 pm

  Hey guys,

  I am suddenly losing frames (kind of?) from my top video layer on export. Basically, on the .mov file, occasionally a frame will half-disappear from my top video layer, revealing the layer below it for just that frame. Here is a screenshot of the instance:
  8032_screenshot20140923at2.32.06pm.png.zip

  I have tried several exports and the frames that come up missing are different every time. I have tried queuing through AME, and exporting straight from Premiere, and it happens with both. It is just a rough cut with no color or heavy effects.

  I am working through a USB 3.0 drive and have my scratch disk setup for the drive, I have cleaned my cache, deleted my render files in the sequence, even tried exporting as an mp4 container, and nothing has fixed the issue.

  Here are my export settings:

  Container: Quicktime
  Codec: H.264
  Quality: 100
  1280×720
  23.976
  Progrssive
  Square Pixels (1.0)
  Bit Depth: 24
  Data Rate: 7,200 mbps

  Here are my machine specs:
  OSX 10.9.4
  2.8GHz i7 Processor
  16 GB 1600 MHz DDR3
  Intel Iris Graphics Card

  Let me know if you have seen this before.

  Thanks!

  Chris Zuker replied 11 years, 7 months ago 2 Members · 3 Replies
• 3 Replies

• 

  Chris Zuker

  September 23, 2014 at 8:26 pm

  This also happens when I export it as a 422… The footage I am working with is from a 5dmkiii and a C100, both of which are missing frames on the export.
• 

  Tina Hedegaard

  September 25, 2014 at 5:56 pm

  Are you exporting to a local or shared drive?

  Thanks

  Tina Hedegaard
  Technical Supervisor | Editor | Assisting Editor
  Final Cut Pro 7 | Media Composer 6.5.4, 7.0.3| Adobe Premiere Pro CS6, CC
  Mac OS 10.6.8| Mac OS 10.7.4 | Mac OS 10.8.2 | Mac OS 10.9.1
• 

  Chris Zuker

  September 25, 2014 at 10:11 pm

  I am exporting to the same USB 3.0 drive that I am working off of. I updated my OSX, and was able to export a cut without any issues finally. I am hoping that was the fix.

  Thanks for your reply.

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