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Activity Forums Adobe Premiere Pro Playback Issues in PP 7.2.1

  • Playback Issues in PP 7.2.1

    Posted by Reuben Fink on December 24, 2013 at 9:09 pm

    I’m just looking for a healthy dose of advice. I shot a wedding on a GH3. In the edit process I’m running CUDA support with a GTX 570 2.5gig on OSX 10.8.5, Premiere Pro CC 7.2.1. Footage is the original quicktimes (AVCHD) flavor stored on a 0 striped raid. I tried to play for the client last week and it was a nightmare major dropped frames even though there’s only yellow and green bars on the timeline. Also sometimes the sound would just completely drop out. It’s a simple timeline running 10 minutes and I had to start and stop playback 11 times. Really embarrassing as you can imagine. Sometimes it would hiccup on a simple clip that had only a basic CC on it. I could stop it and play that clip again and it would be fine. So any thoughts? I’m not sure if this is a 7.2 update issue? I don’t remember it being like this before.

    OSX 10.8.4
    Equipment: 2.8 ghz 8 core Intal Mac Pro 3,1 Early 2008, 20 gig of ram
    Aps: CS6 Production Premium, FCP Suite, Avid Media Composer

    Reuben Fink replied 12 years, 4 months ago 4 Members · 5 Replies
  • 5 Replies
  • David Gaudio

    December 26, 2013 at 11:04 pm

    This sounds like the problem I was experiencing on my iMac. Stuttering, horrid red flash frames, audio dropouts galore on the 7.2.0 version. Had to roll back to 7.1.0. I was hoping the 7.2.1 version would have fixed my problems, but no. Same issues; same rollback to 7.1.0 and now fine again.

  • Reuben Fink

    December 27, 2013 at 5:06 am

    Well it might be rollback time for me too. One other issue I encountered was with a project that was running fairly smooth. A not too complex 1 hour documentary. What’s strange is when I zoom out to see the whole timeline everything chokes. It will take literally 8 seconds to move the cursor or activate the menu or zoom into the timeline. Once I did finally zoom in then it acted normal again. This makes it impossible to view the entire timeline. I’m curious if I rollback if these issues will disappear. Just thought I’d mention that I’ve seen the red frames you speak of and had audio dropouts in 7.1 just not quite as much as now.

    Basically this is a trial year for me and premiere pro. Editorial monogamy. It’s been a bit rocky but I have hope that our relationship will improve. If not after 12 months then I will start seeing other edit packages.

    OSX 10.8.5
    Equipment: 2.8 ghz 8 core Intal Mac Pro 3,1 Early 2008, 20 gig of ram
    Aps: Adobe CC , FCP Suite, Avid Media Composer

  • George Heredia

    December 30, 2013 at 4:54 am

    I just had the same issue. Found another blog that talked about it and rolled it back as well. However, I also found that there is a video card recall on iMacs that use the AMD 6970M video cards. Supposedly for different video issues yet I think there is probably something related there too.

    After I rolled back I ma having issues with Premiere Pro CC hanging… hitting space bar will do nothing. Going to try some additional tweaks tomorrow, but I am also contacting Apple to find out about getting a new video card. They’ve known about the video issues since at least August… ugh…

  • Lars Lindstrom

    January 8, 2014 at 6:40 am

    7.2.1 is a disaster!!! Is anyone else having a nightmare with audio waveforms totally disappearing? I had issues with audio dropouts in literally every other version of Premiere on my Macbook Pro Retina but now the audio files on both the timeline AND the preview window are gone! i’m not getting levels and the waveform has disappeared. anyone else?? I need to rollback to 7.2.0 now cause i’m missing deadlines as i type this.

  • Reuben Fink

    January 8, 2014 at 10:28 pm

    You can roll back by following these directions:

    Revert back to previous build (this is not through Adobe so please take caution if you choose to take this route. Other users have successfully used this method).

    Here you can download the trial they are all the first build (7.0)
    https://prodesigntools.com/adobe-cc-direct-download-links.html
    Updates can be found here:
    https://www.adobe.com/support/downloads/product.jsp?product=98&platform =Windows
    https://www.adobe.com/support/downloads/product.jsp?product=98&platform =Macintosh

    Hope this helps.

    OSX 10.8.5
    Equipment: 2.8 ghz 8 core Intal Mac Pro 3,1 Early 2008, 20 gig of ram
    Aps: Adobe CC , FCP Suite, Avid Media Composer

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