Creative Communities of the World Forums

The peer to peer support community for media production professionals.

Activity Forums Adobe Premiere Pro CS5 Premiere pro crashes

  • CS5 Premiere pro crashes

    Posted by Hugh Hill on September 30, 2010 at 12:53 pm

    I checked through the search database and found ‘Zilch’ so thought I would come cap in hand to the banquet of knowledge and ask if I could have but just a wee piece to put me out of my wallowing misery.

    Big thank you to all who read and even bigger thanks to those who offer advice/support in resolving this issue (THANK YOU!)

    It all comes down to why couldn’t they have just left us with PP cs4 and used the money in improving its features & stability. It’s like selling us cameras that cost a gazillion dollars and then a year later they tell us it’s crap and that we need their new model – We don’t want upgrades, ‘We want results!’

    I am doing an 8 minute information film (Yeah, don’t laugh it’s the same film!) for a charity with users with multiple disabilities it was working fine until I went away for a few day’s came back and ‘voila’ CS5 premiere pro is crashing like Lindsay Lowan.

    I am using multiple screens so I thought it was only when I went out of premere onto another desktop so I closed the other and tried it again but whenever I clicked on the edge of screen (supposedly still windows it still crashes and that ole blue wheel a keeps on rollin and rollin and rollin.

    System is fine 6TB Dell Precision 690 Dual core Xeon,
    20Gb Ram, NVIDIA Quadro FX 4800, windows 7 X64.
    everything else works great so I am stumped and to be honesty a little worried that I may never finish this film in time.

    Anyone please,….

    Shawn Depriest replied 15 years ago 4 Members · 4 Replies
  • 4 Replies
  • Deleted User

    September 30, 2010 at 1:24 pm

    What error message do you get when it crashed, and what are you doing when it crashes?

    Have you tried an older or newer Quadro driver?

    Leo

  • Todd Kopriva

    October 1, 2010 at 6:51 am

    Have you installed the Premiere Pro CS5 (5.0.2) update? That update fixes a lot of problems.

    ———————————————————————————————————
    Todd Kopriva, Adobe Systems Incorporated
    Technical Support for professional video software
    After Effects Help & Support
    Premiere Pro Help & Support
    ———————————————————————————————————

  • Hugh Hill

    October 6, 2010 at 1:24 pm

    Thank you Leo tried it but unluckily no difference, however after doing the install to 5.0.2 as Todd suggested it works a charm.
    I myself was thinking it was the graphics drivers too but more than happy that it’s sorted now.

    Thanks guy’s

    Hugh

  • Shawn Depriest

    May 16, 2011 at 7:30 am

    Hello Hugh…

    I too have a Dell 690, and am considering upgrading it to be like yours (20 + gigs ram, Nvidia 4800 card). The plan is to finally fishish my feature length movie “TOASTERHEAD!” in HD. I’m also considering building a brand-new i7 based computer to get the job done.

    I was wondering if you could tell me how your system has been performing?

    Are there any bottlenecks or performance issues?

    Do you work with HD footage?

    How many layers of video do you use?

    Do you add any FX or color correction?

    Thanks in Advance!

    Shawn DePriest
    https://www.toasterhead.com

We use anonymous cookies to give you the best experience we can.
Our Privacy policy | GDPR Policy