• Adobe Premiere Pro

  No Audio and No Video

  Posted by Joe Jones-johnson on December 20, 2008 at 3:54 pm

  Right I have 2 completly seperate problems

  1. On my laptop I have Premier Pro 2.0 and it simply isnt playing back any sound. Its there on the timeline but I cant hear anything. Theres nothing wrong with the files and theres nothing wrong with the laptop or my headset so Im presuming theres some sort of setting thats not set right withing the guts of premier

  and…

  2. On my friends Desktop PC, Premier Pro 2.0 again. He is not getting any video from any of his files, in this case the video isnt even appearing on the timeline, the audio is there but no video. Again nothing wrong with the files as far as Im aware, they work everywhere else but Premier…

  what is going on here?

  Vince Becquiot replied 17 years, 8 months ago 3 Members · 2 Replies
• 2 Replies

• 

  Eddie Lotter

  December 20, 2008 at 5:34 pm

  For system 1, perhaps: FAQ:Why is there no audio on the timeline?

  For system 2, please provide these details to help us help you.

  Cheers
  Eddie
• 

  Vince Becquiot

  December 20, 2008 at 5:38 pm

  Regarding the first issue, if these are Premiere compatible file (not divix, xvid etc.), try shutting down Premiere, deleting the media cache folder, then restart Premiere.

  That will force Premiere to reprocess the peak audio files and should solve the issue. If all is well, you will see the indexing bar at the bottom right.

  On the second issue, what are the files? It could play on every media player and not on Premiere. Were these files from a camcorder ?

  Vince Becquiot
  Director | Editor

  Kaptis Studios
  San Francisco – Bay Area

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