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  • Adobe Media Encoder Fails to Launch

    Posted by Steve Allen on November 27, 2008 at 1:28 pm

    I have installed Master Collection CS4 and have been unable to export anything. When I go to Export Media to output my Sequence in Premiere I select my output options and then click ‘OK’. An “Exporting Data” dialog box pops up and closes and nothing more happens. It does not launch Media Encoder.

    So, I manually Launch Media Encoder and nothing is in its Queue. If I redo the export in Premiere with Media Encoder Open it does put an entry in the queue, but when I start the queue it errors with the Log entry:

    – Source File: C:\Users\Steve\AppData\Local\Temp\Export Test_7.prproj
    – Output File: C:\Users\Steve\Desktop\Kassie Video\Export Test.mov
    – Preset Used: Custom
    – Video:
    – Audio:
    – Bitrate:
    – Encoding Time: 10:26:35
    11/27/2008 8:20:55 AM : Encoding Failed
    —————————————————————————–
    Could not read from the source. Please check if it has moved or been deleted.
    —————————————————————————–

    The Source file IS there, the location listed is not my working directory.

    I would really like to see a final project out from CS4, any help is greatly appriciated.

    I am running Vista Home Premium with Service Pack 1
    Intel Quad Core, 3 Gig RAM

    Jamie Hurt replied 17 years, 5 months ago 3 Members · 2 Replies
  • 2 Replies
  • Eddie Lotter

    November 27, 2008 at 3:28 pm

    Please apply the 4.0.1 update to CS4.

    Cheers
    Eddie

  • Jamie Hurt

    December 5, 2008 at 6:13 pm

    Also if you’re on a Mac, run Apple’s Disk Utility to Fix Permissions.
    I had the same error and was able to fix it by doing that.

    I had just installed a clean copy of my Mac OS, and a clean copy of CS4 – so the CS3 issue wasn’t the cause. It turns out my internal drives (job folders) were still assigned to the user from the previous OS…I thought I ran Disk Permissions earlier, but maybe it didn’t complete the process or ran into some error I didn’t pay enough attention to.

    -0

    Imagination is more important than knowledge. Knowledge is limited.
    – albert einstein

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