• AJA Video Systems

  Aja Xena LHe – installation problem

  Posted by Martin Rakoczy on June 1, 2009 at 7:42 pm

  Welcome

  I have a problem with installing Aja Xena LHe card on my new computer. Windows XP Professional SP3 doesn’t detect this card in device manager. When Windows loads, and then progress bar stops for 30 seconds and then goes again. When Windows is loaded, card is not detected (no new hardware found). Windows without Aja Xena loads quite normally (without any interruption) The card works well on another computer. I think Windows is trying to detect Aja Xena LHe, but couldn’t do that. My question what is a reason of this? What can I do with this? My config:
  processor Intel Core i7-920,
  mainboard asus rampage II gene,
  graphics card NVIDIA Quadro
  RAM DDR3 – 3 * 1GB

  Help me anyone?

  Tim Kolb replied 16 years, 11 months ago 3 Members · 2 Replies
• 2 Replies

• 

  Christian Urbanski

  June 2, 2009 at 11:28 am

  Maybe a mother board issue.Check for some bios option for pciex config.Maybe is the problem.
• 

  Tim Kolb

  June 4, 2009 at 12:32 pm

  I’m not necessarily a system guy as far as having knowledge of every motherboard available…

  AJA has some configuration recommendations here:

  https://www.aja.com/support/xena/xena-system-configuration.php

  Also, the graphics card driver compatibility is here:

  https://www.aja.com/support/xena/xena-graphics-cards.php

  What slot the board is installed in can make a difference on various motherboards…

  TimK,
  Director, Consultant
  Kolb Productions,

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