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Major Import Problem using FCPX + iMAC 2013
Hi All,
A plea for help. I am trying to import C300 footage into FCPX on my brand new iMac (3TB Fusion Drive – 32GB RAM).
I have tried importing directly from the CF card via a card reader and from backups using Canon XF Utility.
Whatever I try I get a list detailing dozens of unsupported clips. This is one example of that list:
6759_screenshot20131105at17.48.17.png.zip
If I continue with the import all I get is three 30 second duration sections of longer clips (approx 12 minutes).
I have looked at the folder structure, and everything but the MXF files is failing to import as detailed in the list above. Here’s a picture.
6762_screenshot20131105at17.55.18.png.zip
The import folder in FCP X is show in the image below. It seems to lack a lot of the required information.
6763_screenshot20131106at11.48.57.png.zip
Now here’s the really weird thing. I can import these files into FCPX on my laptop with no problem. Same version of FCPX, same version of Canon XF Utility and I have matched every setting I can see. Here’s how the import page looks on the laptop. As you can see the information is complete.
6764_screenshot20131106at11.17.39.png.zip
I have tried everything I have read online including trashing preferences in FCPX, uninstalling and reinstalling FCPX. Everything I am using is the latest version. I have even updated to OS X Mavericks.
I have been sitting her for about 15 hours trying to fix this as I am up against a tight deadline on two corporate films. My head is fit to explode.
Any help from out there would be hugely appreciated.
Best,
Simon
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3 Replies
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Did you try a different CF reader? Sometimes they don’t get along.
Second, can you import your footage with your laptop to an event and then copy the event over to your iMac? I know it doesn’t solve the bigger problem, but it will get you going.
Normally this goes in this forum: https://forums.creativecow.net/fcpxtechnique
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You have to double lick the encompassing folder so it’s the only directory.
Not like this:
But like this:
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Thank you folks.
After almost three hours on the phone with Apple support we fixed the problem…but we’re not quite sure how, which is a bit of a worry.
Simon.
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