• Canon Cameras

  Elura 65 cannot talk to firewire under xp

  Posted by Garyth Nair on December 19, 2007 at 12:03 am

  Oh, please have a solution before they haul me off to a padded room!

  I’m trying to download video from my Elura 65. The facts:
  – the camera and cables are working fine … I tested them on another machine.

  – Device Manager recognizes the camera by name under Imaging Devices, but has the dreaded “!” and tells me that it’s a code 39 error

  – The Elura screen says “DV-in” and it isn’t blinking

  – My software (Nerovision, or any other) tells me that no DV device is hooked up.

  -I’ve contacted Canon and Intel (maker of the motherboard)– both say that it is a Microsoft problem.

  – Googled the problem and came up with hours worth of reading and still have no solution.

  I guess one solution would be to buy a new PCI firewire card but, it could fail too if the XP drivers are missing.

  Does anybody know what the problem is? It would seem that XP-professional (with SP2) is missing some drivers but I cannot discover which ones (let alone where to get them and how to install them).

  Please help.

  Garyth

  Garyth Nair replied 18 years, 7 months ago 1 Member · 0 Replies
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