• Avid Media Composer

  Avid Assurance, is there any other way?

  Posted by Aaronouat on June 7, 2006 at 11:12 pm

  Avid Assurance is costing my company $2,460 a year, ouch. Do they have any competitors with similar levels of service that I could look into? Is there any other way?

  Michael Todd replied 19 years, 11 months ago 4 Members · 3 Replies
• 3 Replies

• 

  Jason

  June 8, 2006 at 4:28 am

  as far as i know there is no other way. avid supports only their own gear and their assurance contracts. anything else could potentially void your warranties. again i would check with your reseller but i’m almost certain i’m right.

  j
• 

  Dave Schweitzer

  June 8, 2006 at 6:45 am

  These’s really no other way to…
  get major upgrades to the software
  get free hardware replacement if it goes down
  get all the phone support your telephone can handle

  without paying a la carte pricing if the need arises. And if it does, the costs are siginificant.
  I believe the “free” major upgrades to your software a la carte are in the $2,000 range. Without Assurance, if the Avid hardware develops a problem the cost is bound to be exorbitant.

  Good thing these kinds of expenses are a write-off.
• 

  Michael Todd

  June 12, 2006 at 5:16 pm

  Hardware maintenance is extra…it’s not part of Avid assurance.

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