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Activity Forums VEGAS Pro How to send error reports using PRS

  • How to send error reports using PRS

    Posted by Silver Lombard on September 14, 2017 at 4:36 am

    When using Vegas Pro 14, if an error occurs, a PRS Problem Reporting Service window will appear. To send that error report to VEGAS support, place a check in the box to show problem details, then hold down control and shift on your keyboard while clicking send. This will cause the report to be zipped and a message will appear alerting you to where this report exists on your hard drive. You may then attach the report to your support ticket.

    Steve Rhoden replied 8 years, 11 months ago 2 Members · 1 Reply
  • 1 Reply
  • Steve Rhoden

    September 14, 2017 at 9:26 am

    Nah, i don’t believe in this PRS Problem Reporting Service sender. At least not where Vegas is concerned.
    Contact Magix directly when you have a direct and clear problem with Vegas.

    Steve Rhoden (Cow Leader)
    Film Maker & VFX Artist.
    Owner of Filmex Creative Media.
    Samples of my Work and Company can be seen here:
    https://www.facebook.com/FilmexCreativeMedia

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