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Activity Forums VEGAS Pro Vegas closes upon any attempt to render

  • Vegas closes upon any attempt to render

    Posted by Jack Hawksley on January 10, 2015 at 12:51 pm

    With a fresh install of Windows 7 on my new SSD, Vegas Pro 13 build 310 displays this message whenever I try to render anything, followed by the program closing.

    “exception processing message 0xc0000005 parameters 0x000007fefd2e718c”

    Any help would be appreciated.

    John Rofrano replied 11 years, 3 months ago 4 Members · 17 Replies
  • 17 Replies
  • John Rofrano

    January 10, 2015 at 3:47 pm

    [Jack Hawklsey] “Vegas Pro 13 build 310 “

    The latest version of Vegas Pro 13.0 is Build 428. I would download and install that to make sure that you’re not chasing any known bugs.

    ~jr

    http://www.johnrofrano.com
    http://www.vasst.com

  • Jack Hawksley

    January 10, 2015 at 4:07 pm

    I’ve updated, and the problem persists with the same error message.

  • Dave Osbun

    January 10, 2015 at 6:36 pm

    What is the output destination? An external drive? The system (C:) drive? Of it errors immedi when starting it might be an administrative error (unable to write to the drive) or avail space on the drive.

    Dave

  • Jack Hawksley

    January 10, 2015 at 6:54 pm

    The output is on the system drive, in the “my documents” folder. There is more than enough space on the drive, however I’m not certain that it’s related to an administrative issue. How could I check?

  • John Rofrano

    January 10, 2015 at 11:07 pm

    Did you install any Codec Packs? Could some other software be conflicting or do you just have Windows 7 and Vegas Pro and nothing else?

    ~jr

    http://www.johnrofrano.com
    http://www.vasst.com

  • Jack Hawksley

    January 10, 2015 at 11:14 pm

    Just Windows 7 and Vegas.

  • John Rofrano

    January 10, 2015 at 11:21 pm

    Is there more to the error message than just that one line? It’s not lot to go by. I’ve never had Vegas Pro fail to render on a clean install of Windows 7.

    ~jr

    http://www.johnrofrano.com
    http://www.vasst.com

  • Jack Hawksley

    January 10, 2015 at 11:56 pm

    I’ll try reinstalling Windows 7 again, installing only drivers and Vegas, and I’ll see what happens.

  • Jack Hawksley

    January 11, 2015 at 12:51 am

    So, after reinstalling, instead this time Sony Vegas stops responding and the current details are shown:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: vegas130.exe
    Application Version: 13.0.0.428
    Application Timestamp: 5463a76e
    Fault Module Name: clr.dll
    Fault Module Version: 4.5.19.0
    Fault Module Timestamp: 5410db44
    Exception Code: c0000005
    Exception Offset: 0000000000117d64
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 2057
    Additional Information 1: 7702
    Additional Information 2: 77020df8034521839d9196a2929f7266
    Additional Information 3: 7017
    Additional Information 4: 7017345c74e642cb31ae69962ae32ec5

  • John Rofrano

    January 11, 2015 at 1:40 am

    [Jack Hawklsey] “Fault Module Name: clr.dll
    Fault Module Version: 4.5.19.0”

    Looks like the fault is in clr.dll which is a .Net 4.5 component. Vegas Pro 13.0 doesn’t use .Net 4.5 it uses .Net 4.0. Make sure that .Net Framework 4.0 is install with all the latest patches from Windows Update. This is what’s causing Vegas Pro to fail.

    I also found this hotfix from Microsoft:

    FIX: “Faulting module name: clr.dll” error message when you run a Microsoft .NET Framework 4-based application

    https://support.microsoft.com/kb/2640103

    ~jr

    http://www.johnrofrano.com
    http://www.vasst.com

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