[Zaire Vaile]

This is the conclusion i’ve been coming to for a long time now. I see no other way of fixing this problem but to buy a new pc or restore my pc back to factory settings. I’ll have to do this and report back to you guys. Thank you so much for all of your help it was greatly appreciated and i’ll never forget it

[Zaire Vaile]

I haven’t actually tried importing transcoded footage into after effects however given the scenario that after effects doesn’t crash before I attempt to transcode my footage it usually is successful. Although I have had it freeze during the render process it generally is fine with rendering the footage successfully.

I also think it’s important that I add that I have contacted HP technical support. They troubleshooter my problem by remote viewing my computer and assessing the problem. They also witnessed how my computer behaved when I used after effects. He was as confused as me, as the computer seemed to be running just fine while I was working in after effects. No overuse of GPU or RAM. So that took me back to how none of this is making any sense. Based on my knowledge a lone the only explanation I can come up with is my computer is buggy with after effects itself. It would explain how rare this problem is, as I can no one else who has this same problem.

What do you guys think?

[Zaire Vaile]

I actually don’t use adobe premiere. I use after effects and sony vegas pro 13 as my primary editing programs. I try to use after more than anything though as sony vegas is very limited when it comes to translating my ideas to reality. I have solid knowledge of after effects also at this point

[Zaire Vaile]

Firstly I wanna thank you for taking the time out to respond to this issue. It has been driving me insane now and it is wonderful to have this issue be acknowledged.

Well that is precisely why I think it might possibly be my system’a fault (HP Envy) my household is full of editors like me they use after effects on systems with lower RAM and graphics cards than mine and they have no problems with AE. I tried emulating their preferences but the results remain the same.

I keep my PC well ventilated with a fan that I bought from staples. The PC doesn’t seem to overheat. Also I can’t seem to find the hardware accelerator option under preferences I’m not sure why. Does my version of after effects not include this feature?

I use mp4 as my main source for footage

[Zaire Vaile]

Thank you guys so much for replying, I will give you the full list of my video codec settings.

CM Microsoft RLE MRLE msrle32.dll 6.1.7601.17514
ICM Microsoft Video 1 MSVC msvidc32.dll 6.1.7601.17514
ICM Microsoft YUV UYVY msyuv.dll 6.1.7601.17514
ICM Intel IYUV codec IYUV iyuv_32.dll 6.1.7601.17514
ICM Toshiba YUV Codec Y411 tsbyuv.dll 6.1.7601.17514
ICM Cinepak Codec by Radius cvid iccvid.dll 1.10.0.13
DMO Mpeg4s Decoder DMO mp4s, MP4S, m4s2, M4S2, MP4V, mp4v, XVID, xvid, DIVX, DX50 mp4sdecd.dll 6.1.7600.16385
DMO WMV Screen decoder DMO MSS1, MSS2 wmvsdecd.dll 6.1.7601.17514
DMO WMVideo Decoder DMO WMV1, WMV2, WMV3, WMVA, WVC1, WMVP, WVP2 wmvdecod.dll 6.1.7601.18221
DMO Mpeg43 Decoder DMO mp43, MP43 mp43decd.dll 6.1.7600.16385
DMO Mpeg4 Decoder DMO MPG4, mpg4, mp42, MP42 mpg4decd.dll 6.1.7600.16385

Is there a recommended codec?

Also I have my multi processor settings unchecked in after effects, is this a problem? Also I’m not too sure how to clear my cache, i wonder if that could be affecting it. Also I can confirm that my ventilation is fine and not overheating, I always use a fan to keep it cool. I also have 16gb of ram, with after effects using about 10gb of ram.

[Zaire Vaile]

Unfortunately the crash effects the computer, that’s what makes this even more unbearable. You can literally tell it’s going to crash because the computer will lag a little bit until it finally freezes and there is nothing you can do to help the PC but perform a hard shut down. I have no third party codecs installed in AE and after the crash I see no error messages. Also I only have this problem in AE, in programs like sony vegas I have no freezes.

[Zaire Vaile]

Hello there, unfortunately the update did not help at all, and i already have service pack 1. it still behaves the same way…..unstable. Is there anything else that could be contributing to this? this is driving me insane