[Wolfgang Schliessner]

Since we’re not able to alter any posts on this COW forum I do have to say that Vocas tried to find a solution and did…Sony just didn’t. They just said arogant: “YOUR OUT OF WARRENTY”..like that ever solved any problem!
They new how old my cams where (I told them)..but before giving me this answer they first wanted all my details where and from who I bought them and off course all my personal data!

Vocas replaced my old lens back and to exclude the old isseu I (overheating Image stabeliser) had they put in the new electronics wich Sony doesn’t sell seperately…nice work again Sony.

My next cams could be RED, Canon, Panasonic, Whatever but certainly no Sony!

Thumbs up for Vocas..thumbs down for Sony!!

[Wolfgang Schliessner]

I own 2 ex1’s after 3 years one had an overheating isseu and went back to repair.
Vocas in The Netherlands told me the lens had to be replaced….for a overheating isse 😉
So I got a new lens for €1500,- (and a software upgrade wich nobody told me!)…you guessed it without any zoom under 14 wich didn’t stutter.
So it was send back to get my old lens back in with zoom!…since Sony told them no warrenty on a professional camera under the speed of 8!
So they wanted to put my old lens back under warrenty since it wasn’t working.
Then they call me and tell me they did someting I didn’t ask for and replaced the electronics from the new lens and put in back my old lens with zoom.
You guessed it again I had to pay for a complete new lens to get my old one back.
Sony and Vocas …you”@#$%#” = this being polite not to use bad language.

Now I ‘m looking to get these camera’s replaced with anything decent.
No more Sony or Vocas for me!..I learned my lessons the expensive way!

[Wolfgang Schliessner]

Same isseu over here…
Seems to be a overheating of the optical image stabelizer …
If the reduction of heat was good enough, the next day it’ll turn back on normally.

…asking Sony now what to do since my repair guy just wants to stick a new lens inside and hope for the best!