Tom Sefton
Forum Replies Created
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Tom Sefton
October 27, 2014 at 2:56 pm in reply to: A quick tutorial on automatic audio ducking in PremiereGreat tutorial on latest Adobe Pr versions.
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Not to mention the purchase of Eyeon software. Won’t be long before DaVinci Resolve becomes a very attractive prospect for offline and online editors around the globe. Bravo Blackmagic.
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Tom Sefton
July 10, 2014 at 11:00 pm in reply to: Corrupted media during shoot, dealing with aftermathThe only thing I’m sticking on is that the producer of this film essentially spent someone else’s money on data recovery without stating that it would be coming out of their pocket at the time….Did the producer tell you when they sent the drive away that you would be picking up the tab?? Its a little unclear what the sequence of events are here, because if you okayed it to be sent, then perhaps you should pick up the tab and doing it for reduced rates for the next job would probably be the best way.
You hire a car from AVIS for an important journey to a shoot and it breaks down; you take that car to a garage for inspection and without asking AVIS you authorise the mechanic to start work so you can carry on your journey. Do AVIS pay for that bill or do you? Perhaps not the best analogy but it kind of works… maybe…!
I get that when it’s your equipment, you are at risk for all faults and errors, I really do. If this shoot had to go into another day then yes you would have been at risk for a lot more than $280. But I can’t help but think that someone else spending your money without it being okayed is not fair. Had the shoot been ruined – yes you would be in trouble and you should definitely invest in external recording drives for any future work of this kind.
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Tom Sefton
July 6, 2014 at 7:23 am in reply to: Corrupted media during shoot, dealing with aftermathI think it’s a little harsh to ask you to pay for data recovery.
If your hardware had caused them to run into another day of production or hire a replacement camera, and incur more costs for cast and crew then yes, you might well get charged. But if this is a low paying gig that you are doing 2 jobs for, and they were easily able to reshoot the scene after you had told them of an issue. It’s harsh, or BS.
Spose it depends on how much you want to keep working for them…
In the future if the shoot is this time sensitive and important then pass the cost on for a samurai recording device, spare camera, or capture direct through thunderbolt to your MacBook Pro with the bmcc…. -
Tom Sefton
June 30, 2014 at 9:05 pm in reply to: Need suggestion: Customer misunderstood our package and now asking for free serviceSorry I missed the fact that they have already signed a contract.
I’d still recommend leaving a happy customer, but it depends if you can get them to pay a little extra for it to make it worth your time and effort.
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Tom Sefton
June 30, 2014 at 8:20 pm in reply to: Need suggestion: Customer misunderstood our package and now asking for free serviceGetting a bad name with people in wedding business would be a major boob I would imagine….Stress that this is their mistake and that you need them to cough up an extra amount to cover your costs to deliver the project – extra RAID storage, physical media, postage, editing time for your employees, light and heat, rent etc. Get them to pay something extra (even half a day of your time) and then deliver it, on the proviso that they give you a glowing review that you can film in front of a beautiful building/coastline/forest/ with them both smiling and happy and stick on your website/Vimeo channel. Do a great job and turn these pain in the arse customers into some great feedback for your site and a lesson in stating your basic terms and getting them to sign a boilerplate contract before starting work.
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The other positive is that they are networkable so you can actually use them for playing back synced content that utilises anything up to 12 different screens (think it’s 12).
Simple to do really.
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I’ve only ever produced digital signage bits for brightsign players. They aren’t too expensive, you could preload high quality video and the signage program is pretty good and easy enough to customise. You can also set up remote login/updates so your better half can make modifications from her home machine.
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Steve,
I’ve had this happen before and can totally commiserate, and imagine the horrible feeling in your guts when you realised what had happened. The only thing I could do was go the client cap in hand and own up as it being my mistake. I waived their invoice and offered to reshoot for free and only charge for the post. I didn’t pay the guy who made the mistake but luckily for me, the client respected the fact that I had made the offer and actually tried to work with me to deliver something useable from the rushes which I was able to invoice enough to cover my costs for the other freelancers on the original job. If there is a silver lining, we still work for them. The only possible thing to try would be if you can salvage anything from the camera feeds with something like izotope rx3. Best of British.
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Tom Sefton
June 19, 2014 at 10:48 pm in reply to: Pricing for 15-30 interview videos – Example includedSorry, is this price for producing each film of the series of 4-6 or for producing the whole lot?