I’ve done direct mail for an office supply company and for video production. The office supply mailings were a big success. Sent out a series of mailings to targeted businesses. Each mailing had some sort of special attached to it that expired at specific date. Our new customer numbers went up as well as our sales figures.
About five years ago, I started a small production company and used direct mail in the beginning. Got a few phone calls that I was not able to turn into sales. The direct mail partially worked (although not at the average 1% to 2% response rate). Heck, if I turned 10 sales from a few thousand pieces, it would of been a success. In the end, I determined it wasn’t the mail. It was me and the product/service. To get someone to pay $49.99 for a well known office product is a little different than getting someone to pay a few hundred to thousands of dollars for a media project.
Use a series of mailings to get them to call you. Once you get that call, put on your salesperson cap and solve the potential client’s need. I once read that it takes about 7 (I think that’s the number)person to person contacts before making a sale.
Good Luck,
Tom McNally