Tom Laughlin
Forum Replies Created
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Thanks everyone.
Tom Laughlin
Producer/Editor
Digital Chop House
Salt Lake City, Utah
http://www.digitalchophouse.com -
This can be a graphics card issue. Adobe is no longer supporting certain cards, so they have a supported card list, I’d check that out. Also, make sure your graphics card driver is up to date, or CUDA driver, but be careful, as some CUDA drivers, from what I’ve experienced, if not the right driver with the right card, with the right OS, with the right version of Premiere, causes issues, so you almost have to find the sweet spot for your computer, but this can also be a lack of enough ram to run your card as hard as you want it to run. Older Macs like my 2009, now have 64GB ram, just to help if needed, with 4-6K playback. Check ram or add more ram. Test your Premiere Pro playback with “GPU-Acceleration” turned ON, and then OFF. This has helped a ton of people out, simply by unchecking this option. I have it tuned off at the moment. Certain edits are fine with or without it turned on. Depends on your computer’s playback and response. The one thing I am thinking though, your graphics card could either be bad, going bad, or the power supply is not getting enough power to the card, to keep it fully powered, causing intermittent hickups or lag in playback. If you are in a huge delemma, turn “GPU-Acceleration” turned OFF, and trouble-shoot your card later, pop it out, and see if it is doing the same thing in another machine. Best of luck on this. My solution last year for me when this happened was to pull out my Mac Nvidia Quadro 4000, and slam in a GTX-770, for now, so far so good.
Tom Laughlin
Producer/Editor
Digital Chop House
Salt Lake City, Utah
http://www.digitalchophouse.com -
I shot with my Sony EX-1 last Friday, at a theme park for a client’s company party. And their media rep brought me a 64 GB Sony SxS card, and it worked like a charm. But also, I sent my camera to Sony, and camera’s firmware is at v1.30. So, you need to update firmware. I also use 32 and 64GB Transcend SD (SDHC) media cards, and have worked flawlessly.
tom
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Harry,
I’ve had similar issues with my Mac Pro 5,1 (2010). What I found is, it is a combination of factors:
1. Ram
2. Graphics Card
3. CUDA
4. Mac OS
5. Version of PremiereI have found better performances through going from a Quadro 4000 to a GTX 780, faster, but not blazing fast. Premiere sometimes slows down, so delete the media cache and render files once a week. I have 64 GB RAM, so I’m not too worried about CUDA. I had a few cards that I’ve used in the past, that have to be CUDA-enabled at the card level first, then in Premiere. This involves downloading the ‘correct’ CUDA driver (incorrect drivers cause hangups or crashes, and once you download the correct CUDA driver, you also need to download the card’s software utility, and ensure the card’s prefs are checked for the functions you want it to perform on your computer, and running in the background. Certain Mac OS’s seem to let Premiere scream, while I’ve heard other editor horror stories about everything running, then after an OS update, certain things were not working properly, whether it is a graphics card issue, or Premiere lagging. Also, certain versions of Premiere have listed the ‘supported’ graphics cards listed on the Adobe website. Certain cards are no longer supported, or on the graphics card lists.
A few years ago, editing in Premiere 7.2.2, with Mac OS 10.7.5, with a Nvidia Quadroo 4000, was a perfect combination, and everything worked in total harmony. Today, it could be an OS issue with the card, or a card and Premiere issue, or a RAM issue, or you don’t have the right drivers or driver updates, or you’ve got media cache that might be slowing the machine down. You can also lower your Preview Settings from 100% to 50%. Most top notch Mac Pros will start to choke after so many effects being placed on a clip, so this is common, but another option is to buy more RAM, like from OWC, and put another 32 GB RAM into your Mac. Also, check inside of Premiere, and ensure your RAM allocation is set so that you have a lot of RAM assigned to run Premiere. On my Mac, I have 64 GB RAM, and I’ve allocated 50 GB soley to Premiere, so it runs like a Ferrari.
There are a ton of graphics cards on the market that would be better for you, some faster, and some slower, so I’d look at price and benchmark speed tests. Some older cards are actually faster than some of the newer cards you see on the market today. Many of the older GTX – series Nvidia cards, are still faster than some of the AMD cards today. So, you can get a faster card for very little. Adobe has always pushed what cards are supported and what ones are not, so at the end of the day, even though you are editing on the most current version of Premiere, and your mac specs are good, it simply may come down to a compatibility or supportability issue, as older cards are phased out, and newer cards are phased in.
Best of luck on this,
Tom
Tom Laughlin
Producer/Editor
Digital Chop House
Salt Lake City, Utah
http://www.digitalchophouse.com -
Allister Chapman has a few picture profiles (PP’s) he uses for grading. Can’t remember the names, but I also think Philip Bloom had posted a few as well.
Tom Laughlin
Producer/Editor
Digital Chop House
Salt Lake City, Utah
http://www.digitalchophouse.com -
I’m editing on eternal drives. So, internal storage isn’t going to fill up.
Tom Laughlin
Producer/Editor
Digital Chop House
Salt Lake City, Utah
http://www.digitalchophouse.com -
Well, in some cases, it is not a new machine, in that tech whom I bought it from, took out the original processor and put in a new OWC (I think) upgrade kit 12-core processor, added new RAM, and new upgrades, so yes, the casement in original, but the internal upgrades are new. So, it’s, in a sense, a new machine. Don’t need Thunderbolt at the moment.
Tom
Tom Laughlin
Producer/Editor
Digital Chop House
Salt Lake City, Utah
http://www.digitalchophouse.com -
Rampant Design is awesome, they make a ton of drag and drop effects. Very easy to use, and fun. I also use Magic Bullet Looks, and some of the vignette effects that are in the Magic Bullet bundle, which you can download and try for free. Digital Juice is also evolving into the market and may have a few cool things on their website.
Tom Laughlin
Producer/Editor
Digital Chop House
Salt Lake City, Utah
http://www.digitalchophouse.com -
So far so good, week 01, no issues.
Tom Laughlin
Producer/Editor
Digital Chop House
Salt Lake City, Utah
http://www.digitalchophouse.com -
I was able to get this computer problem solved, along with using some of the suggestions, you all mentioned here. So here’s what we found:
With the GTX-120 and the GXT-780 still inside theMac:
1. Even for a 12-core, 3.33GHz, 64GB Ram, Mac Pro, when editing, we found that it sometimes strugged with edting or moving large graphics around, we are talking a logo that a cleint sent over that is 600dpi, with a resolution of about 6K, something like 5800×3400, some insanely high resolution, and as a .png file, that may not have helped out as well. The graphic was clearly causing Premiere to choke, not giving it enough time to cache the file, so every 2-3 minutes into editing, the video playback would be lost. This did not happen with any 4K .mov files, so we isolated the first problem – relating to the graphic.
2. We also noticed that the macPro DID have the most current CUDA driver. But, the MacPro DID NOT have the “NVidia Driver Manager” installed, which actually talks to the CUDA and Mac, and ensure they are working properly. CUDA driver alone, will not help, I needed to install the “NVidia Driver Manager”, which also makes it so your mac can talk directly to the NVidia card, and stabilizing it’s usage and over-all performance. Once installed, a new icon shows up in the System Prefs, as well as on the upper right hand side, and you can open the “NVidia Driver Manager”, and set your Mac to Run on the Nvidia card “properly” – with Premiere Pro. Upon opening the new app, we set the Preferences to “Nvidia Web Driver”, instead of the “OS X Default Graphics Driver”.
3. We also yanked the GTX-120 out of the MacPro, which was drawing power away from the GTX-780. Having two cards running on the same driver, both fighting for usage and power and ampage rights, we immediately also saw that the Mac’s performance editing in Premiere, helped out a ton.
4. Lastly, to ensure the GTX-780 was being used, we not only connecting both monitors to the GTX-780, but we also made sure that we took the huge graphics, and scaled them down in Photoshop to a 1080p sizing, with a 72dpi, more screen friendly and graphically LESS intensive and straining on the MacPro.
With all these fixes, the MacPro has not lost any playback, for about a week, so far, all is well, and the Mac is stable.
Thanks,
Tom Laughlin
Producer/Editor
Digital Chop House
Salt Lake City, Utah
http://www.digitalchophouse.com