I have to say that our experience isn’t too far off with yours. We’ve had our Bravo II for about a year + now. At times, it has been great to have! However, the ink has definitely gone to more reddish than black. We’ve also sent it back twice because it seems to “lose it’s place”. Without going into too much detail, it seems that the sensors that determine where on the encoder track it is get mucked up. I can’t imagine it has anything to do with all the ink that gets splattered on the inside from when the cartridge slams against the side.
Despite sending it back a few times, updating firmware, etc. they can’t seem to get it to work right. At this point, whenever we have to print a disc we have to do some voodoo and shake a rubber chicken over it to get it to go. At least it is consistent now, but it is still a pain.
I have an epson too, for backup, but it’s almost more hassle despite being SOOO much cheaper. It’s slower, it is more complicated to setup and calibrate, and you can’t do large quantities. I’d rather have something that just works.