[Tim Holbert]

Hi Ty,

Recently Waves has implemented a better solution for cases like this with our TLC (Theft and Loss Coverage) option. You can find complete information on the Waves TLC option at https://www.wavesupport.net/content.aspx?id=4077

Unfortunately Danny Grizzle had an older version of Waves that was permanently authorized to an iLok and could not offer the same type of coverage available in Waves V6. When Dan’s iLok was stolen the Waves licenses on that key were still accessible and useable by the thief. For this reason Waves had an iLok Policy that had to be read by the customer before proceeding with an iLok authorization. It clearly stated that we could not cover lost or stolen iLoks and licenses, and suggested specifically insuring that iLok and the assets in the event of theft.

These cases are always tough, even when it was clearly stated that we could not cover this type of case for older versions. However we definitely do feel for the customer when it happens. This was one of the driving forces in our development on the Waves Theft and Loss Coverage.

Tim Holbert
Waves