Hey Paul,
I’m having the same issue with Encore CS4 and I’m not even working with subtitles. When I click to open a project, it says “preparing transcode settings”, then stops at 10% and then Encore basically crashes. Parts of the screen turn white and it never loads.
But then some days it works. I’ve tried different things to find a cause, but to no avail. I’d sure like to know why this happens!
Stephen