[Shaun Boyte]

Hey Zeyat –

Just got off the phone with Red Giant, figure I’d update on the latest.

It appears when I updated to After Effects CS5, and then updated to MB Looks from Red Giant to the 1.4 plug-in, it overrides 1.2 which works with FCP. It’s an error, FCP doesn’t run the 1.4, so that’s why I continue to crash.

They are going to work on this issue and get back to me as soon as they can, said late this week. I am guessing there is going to have to be an updated plug-in that doesn’t overwrite 1.2, or updates 1.4 so that it’s compatible with FCP.

So it’s a waiting game, luckily we have multiple editing bays, so we’ll lose 1.4 on one of them in order to keep our FCP workflow, however, for the time being we won’t be able to use Magic Bullet in After Effect on one of our bays.

Gotta give it to them though, Magic Bullet had a killer service, chatted with me online, then asked if we could chat over the phone to speed up the process. They are awesome!

[Shaun Boyte]

Hey Zeyat –

I am actually running into the error on both an iMac and an Mac Pro, haven’t hit the issue yet on the MacBook Pro, however, am sure when we do some color correction next on the MBP we’ll get issues there as well.

I have been working with a Red Giant Software guru all day on chat, his initial tests he had me tried failed ( reinstalling, resetting permissions, etc.). He had me send over a crash report for him to look over. Am waiting to hear back from him soon – I’ll keep you posted if I run into any solutions. My initial guess is that it’s a software error that’s going to need to be updated with a new version of 1.4. Coming to the conculsion only after it failed on two separate machines after installing AE CS5 and the new 1.4 software that MB Looks required to run.

Keep you posted on any word – let me know if you find out anything in the mean time.

Thanks so much!
Shaun Boyte

[Shaun Boyte]

Hey Zeyat –

I am having the same exact problem. It’s just recently started to happen after I installed the new MB Looks AE CS5 update.

I am running Snow Lepoard, on a new iMac, with FCP 7, and AE CS5. The error happens when I edit one clip in MB Looks and then click on another clip to start color correcting. FCP quits with the following message,

“Final Cut Pro quit unexpectedly while using the Looks3 plug-in.”

I am trying to contact Red Giant right now to solve the problem…must be in the new update? Anyone have any updates? I am on a tight deadline –

Thanks!