[Rui Peres]

Ok Bernard i’ll do that during the weekend and see what hapens.
Once again thank you for you precious help.

Regards

Rui Peres

[Rui Peres]

Hi Bernard.

First of all thank you for helping.

The version of metaSAN is 4.6.1.29.

For the “Virtualization for Avid” i’m gonna do the step by step and see. I tell you after.
Ok i’m gonna fill a support request. I’ll keeping you informed.

Thank you for you help.

Rui Peres

[Rui Peres]

Hi Bernard,

I’m in Portugal.

“What do you mean by “I have the metaSan installed but I can not work in the storage. Avid can not capture to the storage, the other machines can’t work either”?”

I have 1 PC (Win7 64Bit)running metaSan server and the metaSan client istalled in all machines. The Avid Media Composer can’t capture to the storage and when I try to do so the answer is File’M:Avid MediaFilesMXF1CreatingCreating6′ not Found.

and the other machines can’t index the volumes of the storage (can’t do a search for example).

This is a very vague statement and it is pretty much impossible to help without more information.

A few question to get started:
1- are your Avid Windows- or Mac-based?
Avid are Windows (1 is Win 7 64 and the other is XP 32.

2- is your file system NTFS or HFS+?
NTFS

3- do you have a dedicated metadata controller?
YES

4- are you able to read/write to the SAN storage at full speed?
In Avid I can read but can’t write.

I don’t know if that matters but when working with Nuendo from the storage the system hang and have to reboot.

Thanks Bernard.

Rui Peres

[Rui Peres]

Doug Basset said
“It sounds too good to be true. There must be something I’m missing.” and i totally agree.
A month ago I bought a Caldigit Supershare with 2xHDPro 16Tb to work with 2 Avid Media Composer 5.5, 1 Final Cut, 4 After Effects. I have the metaSan installed but I can not work in the storage. Avid can not capture to the storage, the other machines can’t work either. I don’t have special permissions so far, all user can read & write.
But the funniest thing is that Caldigit say talk to Tiger Technology (metaSan) the hardware is ok, Tiger don’t say nothing and I start to think I should have chosen Avid Unity instead of Supershare.
Ok now that i already said the problem is anyone here that can help me to put this to work like they say it will work?

Thanks in advanced

Rui Peres

PS: I’m a little disgusted with the situation. Sorry.