Forum Replies Created

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  • Rolf Howarth

    October 23, 2010 at 4:14 pm in reply to: ‘Tape Name Is Blank’ Error Message(s)

    It looks like you’ll get that error if you have a clip in the database whose tape name consists of just spaces (as opposed to being completely blank). That shouldn’t normally arise, so I’m not sure why that’s happening, but we’ll fix that in the next version so you can open such troublesome catalogs. In the meantime, as a workaround, you can uncheck the “Enable tape management (extra tape fields)” option in Advanced Functionality preferences.

  • Rolf Howarth

    October 21, 2010 at 5:25 pm in reply to: ‘Tape Name Is Blank’ Error Message(s)

    Could you mail the CatDV Error Log (see Help > System Information for the lcoation) that shows this error to support@squarebox.co.uk please?

    That message relates to using the tape library management functionality but shouldn’t occur in normal use, so we’d be keen to see the log file that shows what’s going on. As a workaround, go to Advanced Functionality preferences and uncheck the “Enable tape management (extra tape fields)” option.

    Thanks,

    -Rolf

  • Rolf Howarth

    October 18, 2010 at 9:52 am in reply to: Updating CatDV asset from command line/script?

    I can see what you’re asking for, a command line tool to search for clips matching a particular query and then update certain fields as a result. We don’t currently have such an interface but it’s something we would like to add in future. The worker is designed to perform actions triggered as a result of files appearing in a watch folder or based on clip status changes in the database, not triggered by an external script, so it won’t quite give you what you want at the moment.

  • Rolf Howarth

    October 5, 2010 at 9:43 am in reply to: Sequences and offline problems

    We’ve been talking about this offline with the developers of the Calibrated plugin and wonder if advanced pulldown might explain the difference in timecode that you’re seeing. If you can send us some examples that would help us know for sure.

  • Rolf Howarth

    October 4, 2010 at 9:28 pm in reply to: Worker says: the Clip with Windows-Path is offline

    The worker doesn’t currrently support media search paths in the same way that the CatDV client does, I’m afraid, so this may be a change request we have to look at for a future update.

  • You should be able to select and copy a range using Cmd-C. The only thing to watch is not start the selection by clicking within a marker, as that will jump to that point in the timeline, but dragging over a marker should have no effect.

    You can also copy text from the Notes field (after saving as text) or from the HTML summary.

    You can search text within the Verbatim Logger using Cmd-F/Cmd-G (or other shortcut you may have defined) but that search capability isn’t linked to the Browse Catalogs screen functionality I’m afraid, so you’d have to retype the search text.

    -Rolf

  • Rolf Howarth

    October 4, 2010 at 9:10 pm in reply to: Sequences and offline problems

    It’s difficult to know without more details. Can you provide some specific examples? If you could mail a screenshot that shows the timecode you’re seein in CatDV, as well as the corresponding clip after sending it to Final Cut, together with a copy of the CatDV Error Log (from Home > Library > Logs), to support@squarebox.co.uk that would be very helpful and should give us enough to hopefully work out what’s going on.

    Thanks,

    -Rolf

  • Rolf Howarth

    September 29, 2010 at 8:45 pm in reply to: CatDV vs. Competition

    We often get asked what CatDV’s competitors are, but, to be honest, media asset management can cover such a broad and diverse range of requirements that it’s very difficult to give a definitive answer.

    Everything from free products such as iTunes, the Mac OS Finder or Windows Explorer, a simple hand-crafted Excel spreadsheet, or all the way up to enterprise content management systems costing (literally) millions of dollars, at some level they all provide quite similar functionality. CatDV is somewhere in the middle of that spectrum, with a focus on video and post production of course, but even then, there’s a huge range in the kind of workflow problems you might be trying to solve, and which other tools it would make sense to look at for comparison therefore.

    If CatDV does have any advantages, it’s that it’s a very flexible and scalable tool, with a comparatively very low cost of entry, but with a lot of depth there if you need it. It’s difficult to say more without knowing what your specific needs are though.

  • Rolf Howarth

    September 28, 2010 at 8:07 pm in reply to: CatDv working on two Mac’s

    When you catalog files CatDV doesn’t care where the files are stored as long as it can see them in the file system. They could be on a local drive, on a network share, on a SAN, on a NAS or Firewire drive, etc. If you only have a single user license you can only run CatDV on one machine though.

  • Rolf Howarth

    September 28, 2010 at 11:52 am in reply to: How to recover clips from a big (50k clips) RECYCLE BIN

    I’m always reluctant to suggest people go straight to the database and issue direct SQL commands because it is so easily to accidentally delete or corrupt the entire database with a single command, without being asked for any confirmation.

    If you really want to do it yourself however, the first thing you need to do is find the id of the catalog you want to undelete the clips to (eg. by bringing up the catalog details for that catalog on the client and looking at the first part of the Object ID field). Let’s say this is 112233, and you want to undelete clips called ‘ABC-1’ and ‘ABC-2’. You could then type

    mysql> UPDATE clip SET catalogID=112233 WHERE catalogID=0 AND name IN (‘ABC-1’, ‘ABC-2’) ;

    A better approach might be for me to mail you a beta of the server where you can perform queries against the RECYCLE NAME.

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