Rolf Howarth
Forum Replies Created
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That message means an unexpected QuicKTime error occurred while exporting the file. It lists some of the most common possible causes but there are plenty of others. There will be more details in the CatDV Error Log, so please forward a copy of that to support@squarebox.co.uk if the error reoccurs so we can try and work out what’s going for you.
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1. It’s worth doing some tests to see which combination of file size and quality settings make sense for your purposes but you can always delete those test files before building your proxies “for real”.
2. Need more data. What exactly is slow? How big are your catalogs?
3. If you click on a catalog in the tree initially you will quickly browse its contents in a read only view, without replacing the contents of the window you’re in. To open it fully for editing, right click on it and choose Open For Editing (also available in the Server menu) or double click it.
4. You might need to enable Advanced Menus via the General tab of Preferences to see the Paste Metadata command.
5. If crashes occur they aren’t usually related to what you’re doing but to playback of QuickTime movies. In Preferences on the Media Playback tab check the Protected Player option.
6. Proxies are usually accessed via the file system, yes, but there’s nothing to say you have to give everyone write access to the network share. You should be able to share it as a read only volume I would have thought.
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If you’re working standalone and save catalogs to a .cdv catalog file then CatDV will normally save the previould catalog as a .old file. If you’re using the CatDV Server however then it doesn’t keep old versions I’m afraid as this would quickly use up a lot of space. (Deleted clips are moved to the recycle bin however, and deleted after two weeks.)
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It’s not an error from CatDV’s point of view, just a warning. If you have 24.0 fps timecode on 23.976 fps footage you could conceivably get problems with longer clips, where stepping one frame might sometimes cause the displayed timeode to jump by two frames (or by none, it makes my brain hurt to try to work out which way round it would be). Or you might end up with situations where different apps display the timecode differently.
In the past we’ve had problems where FCP and QuickTime Player display different timecode, so however CatDV does it it can’t win and someone is going to complain! We therefore display import warnings if we detect any slight anomalies but if you don’t experience any actual problems in your workflow then you can safely ignore the warnings.
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There are many different ways of working, depending on what you want to achieve. It may make sense to keep proxies local if you have your full res media on a removable drive. That way you can preview the clips using the proxies to decide if you need to get the drive down from the shelf, but it’s certainly not required to have them on different drives.
If it takes a long time to build proxies that could be because of the format you’re using. H.264 is very CPU intensive. Offline RT (Photo JPEG compression with uncompress audio) is much faster and gives good quality but at the cost of bigger file sizes. For high end workflows. look at setting up the CatDV Worker Node to automatically transcode media in the background, or use a hardware based solution from someone like Telestream.
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Yes, sounds like a firewall or routing issue. As Bryson says, your ISP may be blocking incoming requests on non-standard ports even if your router is set up to forward the requests.
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First, is Tomcat running? Does https://localhost:8080 give you the Apache Tomcat home page (with an orange cat and a red feather icons)?
Secondly, are you using the old Live HTML Publisher or the new CatDV Web Client product? To install Live HTML Publisher you need to copy catdv.war to your Tomcat webapps folder. To install the Web Client you need to copy catdv2.war. The server installer and control panel automatically installs catdv2.war but not catdv.war, so most likely you just need to copy that file over.
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What user are you logging on as?
The process you need to go through is first log on as Administrator, then create production groups and roles and give them the appropriate permission (eg. News Editor might have full read and write access to the News group, whereas the Other Staff role only has read access), then create users and assign them roles, then log on as a user with the appropriate write access role and publish catalogs.
I’m puzzled though, didn’t you say earlier you could publish catalogs but were wondering how to put them in folders, but now you can no longer publish catalogs?
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That’s right, there’s no such thing as a folder by itself, a folder is displayed in the tree if there are catalogs with a “/” in their name. You can create a folder by right clicking in the tree using the CatDV client to simplify arranging your catalogs by dragging and dropping them from one folder to another but these folders are only temporary within the client application. Unless you put a catalog within them they’ll go away next time you quit and relaunch the client application.
To answer your question therefore, you don’t need to create the top level folders. To save a catalog called “My Project.cdv” to the “Raw Footage” folder, just save the catalog as “Raw Footage/My Project.cdv” and the “Raw Footage” folder will appear automatically in the tree.
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Aargh! I give up. Previously it stripped out my backslash, now it’s doubled it up!