Rolf Howarth
Forum Replies Created
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Check Archive Status uses the Cache-A API to query the tape a given file is stored on. Unfortunately I believe the API only returns the first tape, whereas it would be more useful if it returned all the tapes, or the last tape.
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How was the file created? For example, if it comes straight from a camera it’s possible that it was recorded upside down but with orientation information set so it’s rotated by 180 degrees on playback (QT files can support transformations like that on playback) but it’s possible some players support feature that and not others. If so, you could try transcoding it first so it has the correct orientation.
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What version of CatDV are you running?
That message shouldn’t occur on a Mac and looks like you might have a corrupted preferences file. Could you send us the CatDV Error Log (accessible from the Help menu) to support@squarebox.com?
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Unchecking the time of day timecode won’t alter clips that you’ve already imported, it will only affect clips you import into CatDV subsequently.
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What does “having trouble” mean exactly? Try exporting the XML from Final Cut as an .xml file and then importing it into CatDV using the Import As > Final Cut 7 XML command. Are any error messages shown?
PS. Has something gone wrong with the COW forum? I can’t see this item in the View Posts By Newest Post view.
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Check the file in CatDV using the Media/File Info command. Does it have a timecode track? If so, both CatDV and FCP would use that. If not, then I’d expect FCP to show 0:00:00:00 and CatDV to use the time of day (according to the Rec Date/Camera Clock field) if you have the import option “Use time of day timecode” enabled in CatDV’s preferences. One possibility might be that Log & Transfer is also reading the camera clock but is applying daylight savings correction.
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What version of the server are you running, and what exact message are you seeing?
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Apologies if you find the web site a bit confusing, we are planning a major redesign in the near future.
Part of the problem, if it is a problem, is that the CatDV product family is very scalable and is used by everyone from prosumers and one-man band producer-editors using the standalone version all the way through to major broadcasters such as NASCAR and Turner. Every workflow is different and every customer has different requirements, so we provide a toolkit of components that work together to fit your particular needs.
CatDV is incredibly easy and intuitive to get started with – just drag in some files to start logging and cataloging them, with no setup required – but capable of supporting the most complex automated multi-user workflows as required. Plus it’s very actively maintained and you’re not tied into one particular proprietary system – doubly important with all the change the industry has seen in recent years!
Designing and building a complete production workflow isn’t easy but we’re fortunate to have a network of very talented resellers and systems integrators who know the product well and can help you put together a complete solution.
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Publishing catalogs to the server and searching across catalogs is supported by both Workgroup and Enterprise editions of the server.
The main difference is that the workgroup server doesn’t keep track of which user owns or published the clips, it’s designed for small teams of no more than 5 or so people where everyone knows what everyone else is doing and everyone has full access to everything.
The enterprise server, on the other hand, implements users, groups, roles and permissions, so you can restrict access to particular assets to different users. It also maintains all the preference settings on the server, so you automatically get the latest user fields and view layouts relevant to the production group you’re working on at the time.
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The Cache-A device is supposed to automatically write files to tape once they’ve been copied to vtape, so to archive a file CatDV copies it to the vtape. If you quit CatDV immediately then the archive status will be “Coped to tape XYZ’ (where CatDV gets the current tape identifier from the Cache-A device), but if you leave it running long enough for CatDV to get confirmation from the Cache-A transfer log then it updates the status to say “Archived to tape XYZ”.
It says “currently on vtape” if the file exists in the vtape folder (ie. the hard disk cache that Cache-A uses). The file normally stays on the Cache-A hard disk until you load a new tape into the drive.