[Rohit Gupta]

Hi John,

If you seeing issues even after switch the display scaling to retina and back to 1920×1200 immediately before launching Resolve, could you please capture logs and send it to davincihelp (at) blackmagicdesign.com

Also, please make sure you are not running any apps in the background, Safari (flash), FCP X, etc.

Regards,
Rohit

[Rohit Gupta]

See this thread:

https://forums.creativecow.net/readpost/277/19200

specifically this step:

3. You might need to toggle the display scaling to 1440×900, and back to 1920×1200 if you get out of GPU memory errors. This clears away the GPU memory for CUDA use.

If you run other OpenCL apps, you will have to re-run this step to clear up the GPU memory.

[Rohit Gupta]

Hi Ryan,

Could you send us the XML which is causing crashes to davincihelp (at) blackmagicdesign.com?

Thanks,
Rohit

[Rohit Gupta]

1. Switch off energy saver, auto graphics switch
2. Set display scaling to 1920×1200
3. You might need to toggle the display scaling to 1440×900, and back to 1920×1200 if you get out of GPU memory errors. This clears away the GPU memory for CUDA use.

[Rohit Gupta]

Hi John,

The AAF export from Master Timeline does not support audio yet. For the moment, you will have to export an ALE and get it to re-link to the rendered video/audio to get all the metadata which you enter in the Media page.

Rohit

[Rohit Gupta]

If you are ok with not seeing the boot screen you can get the PC version (assuming you have Lion). If you need to see the boot screen, you will need to get it on eBay (flashed for EFI).

[Rohit Gupta]

Huge improvement with the NVIDIA 570.

[Rohit Gupta]

On some machines we’ve seen the database installation fail, and this causes the database to not start up properly.

A fix for this requires a few command for you to type on the terminal. This will uninstall the database, so the next install of Resolve will install it properly.

Before you run these it’s important to make sure you don’t have any data or resolve projects saved in your postgres database.

1) Stop the server
sudo /sbin/SystemStarter stop postgresql-8.4
2) Remove menu shortcuts:
sudo rm -rf /Applications/PostgreSQL 8.4
3) Remove the ini file
sudo rm -rf /etc/postgres-reg.ini
4) Removing Startup Items
sudo rm -rf /Library/StartupItems/postgresql-8.4
5) Remove the data and installed files
sudo rm -rf /Library/PostgreSQL/8.4
6) Delete the user postgres
sudo dscl . delete /users/postgres

Now, re-install Resolve, reboot, and then start Resolve.

Hope this helps!

[Rohit Gupta]

If you want to run V8 and V9 alongside, just make sure you don’t upgrade the V8 database when prompted after you install V9. Create a new DB for V9, and use it. If you want to go back to V8, just re-install V8, and it will work off the V8 database.

Please note that just copying the app bundle is not enough, you need to install the app each time you want to switch.

We also always recommending backing up your database before major upgrades.

[Rohit Gupta]

I suspect the 3 x 570s might be just a little bit ahead!