Do not send it to JVC. I sent my camera in for warranty issues. They will not do the work right or will not return the camera. I have a GY-HM700L17XT that I sent to JVC warranty in april 2011 for a viewfinder repair, it came back not working at all and the second time I sent it to them to fix their screw-up they were so pissed that they did not send it back or return any of my calls about it. Buyer’s beware