Did Sonnet ever fix this problem?
I am about to make a RAID decision and it is all coming down to reliability and comany responsiveness for me.
I’m looking for the company closest to what Medea used to be.
They used to have the best customer service(along with AJA and Ensemble Designs) of any companies I ever dealt with.
It is very scary that you were down for two + weeks without a solution.
You tone is much more patient than mine would have been.
Rhys Ludlow
Ludlow Media Services
http://www.ludlowmedia.com
415-927-1300