Forum Replies Created

  • Popwire Support

    July 22, 2005 at 12:07 pm in reply to: too much saturation after compression

    Hello

    We do support .mov files but it might contain some 3rd party codec which we can’t handle perhaps?
    The best thing for fastest respons is to drop a mail to our Support team by sending a mail to support@popwire.com explaining your problem, and please include version of OS, QT, Master etc for faster support.

    You can also use our webform located here; https://www.popwire.com/support and submit a ticket.

    Best Regards
    Popwire Technology

  • Here is the latest update.

    After a discussion with our developers the quick answer regarding the disability to choose 2-pass within QT Export options for Sorenson 3 is; that this option is unfortunatley not supported in the current implementation of this QT Export componet.

    So at the moment you are locked to 1-pass Sorenson 3 encoding within the Master.

  • Hello, you should have an answer on your ticket by now due 🙂
    We are working on this issue as we speak.

    Cheers

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