[Paul Fairchild]

Be very wary dealing with the company (Cinemartin) behind this plugin. We purchased (circa $600 USD) their ProRes plugin (Cinemartin Cinec PLIN) for Premiere Pro and After Effects. It did not work.

We contacted their support team and were told to re-install Windows and all our applications – an endeavour that we balked at given it would take us days. We have never had an application fail to work before.

We asked for a refund immediately but our request was refused. We argued our case – the firm stuck to their ‘no refund’ policy.

We argued again and they refused to listen. We’re stuck with an expensive plugin (circa $600 USD) that does not work.

The experience of dealing with Cinemartin has been a huge headache and costly for us. Would we ever buy from them again? Never.