[Paul Campbell]

Don,

THANK YOU so much for your help. Your advice worked and everything is running perfectly now.

After running some further tests I was able to isolate the “actual” culprit.

A codec called 3ivxVideoCodec.component was REALLY tripping up Adobe CC on my Mac.

https://www.3ivx.com/technology/quicktime/index.html …. I have NO idea what I ever installed this for … but it was in my Quicktime library for some reason and boy was it wreaking havoc!

Martin did you have this codec in your library?

Anywas if it wasn’t for Don’s advice I never would have gone into my codecs library and moved everything out and back – CS6 was working FINE so I really didn’t think codecs were the culprit.

I also went back and ran instillation tests on ProRes and AVID codec pkg’s and ultimately it makes no difference wether you install through the OS or use unpkg to install manually. Though now that I know about unpkg I will be using that quite often. I like the control.

Thanks again Don! You lead me to my solution!

[Paul Campbell]

IF you read response 6 in the linked thread you will see pictures of the problem for reference.

FCP 7 is installed along with all necessary codecs.

MORE importantly – CS6 works perfectly fine.

[Paul Campbell]

I really wouldn’t know… noone can seem to tell me why CC won’t use MOV files on my Mac….

https://forums.adobe.com/message/5428825#5428825

[Paul Campbell]

Yup… same problem … both Premiere CC AND After Effects CC are not recognizing Pro Res …heck it doesn’t seem like they are recognizing QUICKTIME in general (both progams are rejecting a .MOV I have with the animation codec) …

When I try and open up a CS6 sequence in CC I get a message saying “The preset used by one or more of the sequences in this project requires third party components that could not be located.” When you click ok just to get the project open, the media is offline.

When I try and IMPORT a .MOV into Premiere CC I get “The importer reported a generic error.”

When I try and IMPORT a .MOV into AE cc I get “Cannot be imported- this ‘MooV’ file is damaged or unsupported.

When I try a test render out of AE cc the default Format is Quicktime, but when you go to the Video Output Format Options the Video Codec has the number “0” instead of a list of codecs …. and when you click on the “0” it changes to “-1”

Media Encoder obviously is essentially the same story.

This seems to be a Quicktime thing …. very very VERY disappointing and frustrating given how hard Adobe went after us Mac guys after the FCP X fiasco.

CS6 has no problems working with my Mac and QT/ProRes … so I know it’s not my machine…

I guess we just go back to CS6 and wait for Adobe to fix this?