Oliver Peters
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There are two good media player options, since QT7 Pro is a dead product. For good QC there’s Telestream Switch, which is a paid app. You have to get the Plus or Pro options to turned on advanced features like captioning, multichannel audio, and removing watermarks on some codecs. Another is Blackmagic Media Express. It’s free, but it runs through BMD i/o hardware when present.
– Oliver
Oliver Peters – oliverpeters.com
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Tim Miller (director) and Julian Clarke (editor) also did the first “Deadpool” film. Also a Premiere Pro-based project. Clarke has used Media Composer on his previous films.
– Oliver
Oliver Peters – oliverpeters.com
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[Tony West] “I don’t think that’s the problem because in other tests that I have done where the talent mic is set to duel mono and the music and effects are stereo, the stereo tracks don’t come through in Frame either if the project clip is exported as multi separate clips.”
My gut feeling is that the problem boils down to the settings in Frame Share Destination. Seems like it needs an audio pass-through option in the H264 destination. Have you tried the Frame Source preset? If so, do you get the same results?
[Tony West] “One thing that might be helpful is if you post the Frame link to the test file you are talking about.”
I’ll try to get to that later today. I’d rather do that offlist. Where can I send it?
– Oliver
Oliver Peters – oliverpeters.com
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I ran a quick test, since I was curious as to what was happening. ProRes Proxy file copied from an Alexa clip with lav + boom on separate tracks, left + right. I brought the clip into FCPX and then uploaded it to Frame directly from the FCPX browser using the extension.
I did two uploads – one with the clip set to stereo and the other set to dual mono. When I played back both files, using the extension panel, as well as the web portal, I still heard the channels separated on my speakers. I downloaded both files and they were the same as uploaded – ProRes Proxy with audio on 2 different channels.
So my question is, are you going through a project timeline first? Could it be that your camera clips are ID’ed as dual mono? This would sum them to mono on a stereo timeline. If so, that’s completely normal and the extension is doing everything correctly.
When I uploaded a clip using the Frame H264 share setting, dual mono audio was summed. IOW it reacted as if it had been placed on a timeline and shared. When I set the clip to stereo, the separate left+right configuration came through correctly.
From what I can tell, the extension seems to be performing as one would expect.
– Oliver
Oliver Peters – oliverpeters.com
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[Tony West] “You and Oliver keep saying that you can upload a split track file directly to Frame (without the extension)and it will work. “
The fundamental disconnect is that you seem to be talking about uploading via the extension and then properly monitoring discreet tracks on Frame. Greg and I are talking about uploading through the standard web portal and then downloading the same originals from a link you would send to your client. The latter works without question.
I see no way that the Frame player interface itself will ever properly provide discrete audio playback of multiple channel, 2, 4, 8, whatever, without either mixing or not playing some of the tracks. But the download via a portal upload is fine.
– Oliver
Oliver Peters – oliverpeters.com
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[Tony West] “You tried to make the argument that you could monitor separate tracks through Frame, and after being proven wrong on that you’re pushing the goal post a bit.”
Huh? What I said was you could download split track files uploaded to Frame and the track configuration was unaffected when you used the web portal. I wasn’t talking about monitoring or R&A of split track files, but rather using Frame to transfer files. That seems to be what you are trying to do.
[Tony West] “They made a program aimed at X users so they should fix it imho.”
No, they made a platform for media workflows of various types. FCPX integration is a subset of that. And probably a tiny subset at that. There are also integration apps for other NLEs.
– Oliver
Oliver Peters – oliverpeters.com
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[Tony West] “You can not “hear” all separate tracks to review unless you mix down.”
That’s because split tracks are not intended for clients to monitor accurately over the internet. They are a post thing to be brought into an NLE or a DAW. To me it sounds like an FCPX issue more so than a Frame extension issue – or a combination/integration of the two.
It seems to me that you were asking for help in why a function didn’t work. Not what was the best way to complete the task. And his second sentence is exactly the same thing I just said.
[Tony West] “Seems like they would know more about their system than you. “
How many times have you dealt with tech support with any company and only ever received the absolute, correct info? I can certainly point to a ton of times the folks at the Genius Bar at any Apple Store have been completely wrong. ☺
– Oliver
Oliver Peters – oliverpeters.com
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[Tony West] “Then I’m surprised you thought the files were untouched. You should have discovered that long ago.”
Because I’ve tested it and they are. If I upload a file to Frame from the Finder and then download that file somewhere else, there is no difference between it and the original. So I’m not sure what you are referring to.
This is using the web portal, not an extension.
Note: We do not send up raw camera originals that have not been handled by an editor in some way. I’m talking about uploading files that have been curated or edited in some fashion – selects, masters, review copies, etc. There are plenty of other, better ways to transfer camera originals from point A to point B.
– Oliver
Oliver Peters – oliverpeters.com
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[Tony West] “From you comments it doesn’t sound like you have a lot of experience with it.”
I don’t know. I’m in and out of Frame solidly most of the day (and have been since they launched), along with about a dozen other people on staff. No one here uses the extension app in FCPX or Premiere, because it simply doesn’t serve any of our needs. We use Frame for extensive review-and-approval, moving selects to clients and delivery files to clients.
– Oliver
Oliver Peters – oliverpeters.com
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[Tony West] “Sorry Oliver that’s your opinion and I don’t agree.”
No, based on my experience with it. For example, if you have several dozen active projects in a Frame account, it’s quite difficult to navigate to the right place using only the extension. Second, you cannot simply access your account through the extension without logging in through a portal. You also can’t effectively use the extension app as a standalone app, except for simple uploads, even though it sort of allows more. So at best, it’s a work in progress.
[Tony West] “Actually it’s not intended to work that way at all. It CAN work that way and I have used it that way but that’s an extra step that shouldn’t be needed”
It’s an extra step that’s essential. Using your method, you never end up with a master file that lives on your drive outside of the FCPX sequence inside of FCPX. Seems pretty dangerous.
But whatever. You have a method that doesn’t seem to work for you. I’m suggesting a method that I know will work. Take your pick.
– Oliver
Oliver Peters – oliverpeters.com