Mitchell Bradley
Forum Replies Created
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Two issues… the stand alone version just locks up when the open menu pops up to choose a selection, create a text box, open at AI file, etc. Can’t do anything there..
The plug-in for AE is giving the same problem. I have to register everytime and then I’m still getting the message about invalid prefs. folder.. then the program closes and goes back to AE.
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I’ve posted the screen shot at patriotproductions.net/public/ae_crash.jpg. This is the message I get immediate after I click to import a file (by either double clicking in the composition box or clicking file, insert, file). Again, when they plug-in isn’t installed the program is working fine.
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I can do that when I get back to my studio. When I say import file, I mean anything. Once I click to import a file, the error message immediately displays. I can’t get far enough to even pick or click on a file. I’ll send you that screen shot.
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Matt, thanks for the quick response. I’m using the Windows Version of A 6.5 pro. Just to mention it, I installed the software on my laptop and this isn’t an issue at all… for my desktop it’s a problem.
When I open AE, not matter how I try to import a file I get a message immediately that says After Effects has crash, sorry. It then gives a website for Adobe Support to look at what the problem might be. None of those solutions work though. You can click ok to the message and then a box to save the project at its current state comes up. Then the program closes.