Forum Replies Created

  • Nope, I have not used that equipment since I made my original post.

  • Yes, I was just coming here to give an update on the issue myself. Especially since Promax announced they are no longer supporting Cache after this year, and somebody may be Googling this probably sometime next year…

    I have successfully been able to use the updated version of ArGest IngestPRO to unarchive an entire TAR tape that was written with my Cache-A. All project files were working, no media offline!

    Great news, thanks for everyone for the support to get this problem solved for us!

  • I am out of the office now and cannot perform that test until I am back after the holidays.

    But isn’t the amount of data sets irrelevant if ArGest IngestPRO was told to ingest all data sets and the software does not do it? It is still unclear if I am doing something wrong when using the software, since the only thing I have control over is identifying the block size. Could a wrong block size cause Argest IngestPRO to miss data sets?

  • I tried using ArGest IngestPRO due to me not being very terminal savvy, and it didn’t unarchive more than half of the files on the tape! I tried unarchiving an entire tape that just had raw camera footage on it, since I know the file structure was simple and the file names were sequential. The entire copy from the tape was just missing random files from every folder. I went back and unarchived using my Cache to confirm that the tape wasn’t corrupt. The Cache unarchived the tape just fine.

    The interface of ArGest IngestPRO is very simple, so I know it couldn’t have been user error. I am just assuming that the it has something to do with how the Cache wrote the tapes and ArGest IngestPRO’s inability to read the data segments.

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