[Michael Shade]

Ryan – thanks for the reply.

I finally heard from the network, this time from the actual broadcast engineer (I had been communicating with intermediaries who didn’t really understand what he wanted). It turns out that he was unhappy with the frame rate conversion (not a field order issue), and that he didn’t think Compressor or Media Encoder were capable of adequately performing the framerate conversion (I have similar feelings about AME with respect to frame rate conversion, though I’ve always thought Compressor does the job just fine). They use a program called Telestream Episode, which I don’t have. So I’ll just be sending them the original 29.97 export, and they’ll do the conversion. Thanks in any case for the reply.

[Michael Shade]

Hi Chris,
Could it be that your RT settings have been changed?
Just above your timeline on the left, you should see a button that says “RT”
If your playback video quality settings are “low,” or if your frame rate playback is set to something less than full, this could be affecting your playback.

It sounds like a longshot based on your description, but it seemed worth suggesting.