OK,
So here’s the latest….We’ve got him saving to the desktop, etc…we can find the files, etc…no problem…we have the rendering down…
THE ISSUE NOW IS…..
It can’t render a file that’s over 1 MINUTE!! I’m using remote access to watch his computer screen…and every time a 5-6 minute file gets 70-80% done…it stops and gives an error reading….saying simply that it can’t finish the project, or giving an error that says “make sure you have enough disk space.”….
I checked on his hard drive….there’s 16.5 GB left…which should be plenty….
SO WHAT’S THE ISSUE!!! Why can’t I render a file that’s longer than that???? One thing I’ve been doing when I have him render is…
Edit > Select All > File > Render AS > etc, etc….putting it on the desktop….
Do I not need to do the Edit, Select All…stuff…although I don’t think that makes a difference…
LET ME KNOW WHAT YOU GUYS THINK!!! You’ve been helpful so far.