[Mauricio Santana]

Well, thanks Rudy @ AJA, AJA and Creative Cow. This forum has easily being a valuable source of tech support as well as a learning tool that easily surpasses some paid-only options.

AJA is superb. I very much appreciate how they conduct business. Superb products, superb tech support and they do look after us. I don’t want to rant (at least not too much) since everyone is very busy, but, I find it surprising that AJA’s attitude comes as a surprise rather than a norm. Apple charges a premium over other hardware manufacturers and some hardware support is really below par.

Anyway, I found also surprising that they didn’t listen to you Bob, you make very straightforward, loud points. If they don’t listen to you, well, what chance do we have.

Thanks again for sharing your expertise. Apple charged me a lot and didn’t help me much. You didn’t charge me a cent and you, along with other people, brought me closer to the answer. Thanks.

Mauricio Santana
High Def Animation professional in San Francisco

https://web.me.com/m.santana/Site_2/Welcome.html

[Mauricio Santana]

Hmm guess what Gary… It did fix the issue! I just restarted my computer with the monitor connected to the other DVI port and while the Enable Desktop Display checkbox is enabled (after restart) the card is recognized as being accelerated.

Thanks for that piece of advice!

I will echo Bob’s sentiment, Apple really does need to rewrite their 3D/GPU drivers. This is unacceptable on a piece of hardware that doesn’t have a negligible price tag and that they fully control, hell, they sell the computer, the application and don’t have that many possible configurations to handle as in the windows world…

I wish I could say that to someone at Apple rather than here. If anyone knows where I should direct my complaints I would gladly like to talk to them. Since Bob’s complaints were ignored… (and he is a very loud straight-shooter!) oh well. (if anyone has Steve Jobs’ email… I would gladly email him after he recovers…)

Thanks again for the tip!

Mauricio Santana
High Def Animation professional in San Francisco

https://web.me.com/m.santana/Site_2/Welcome.html

[Mauricio Santana]

That is strange, I wasn’t aware there were performance differences in the DVI ports of the QuadroFX 4500.

Being digital both of them and feeding from the same GPU I would imagine the resolution, bit depth, Quartz Extreme and OpenGL performance are all the same on both. I am positive both of them can drive exactly the same monitors up to 2560×1600 at millions of colors (32-bit).

I changed the DVI from left to right (facing the DVI ports) and didn’t notice any change in OpenGL performance in Maya.

The Apple System Profiler didn’t show anything different. What performance differential are you referring to?

Thanks for the reply!

Mauricio Santana
High Def Animation professional in San Francisco

https://web.me.com/m.santana/Site_2/Welcome.html