[Mark Boszko]

Got official word from Adobe tech support, and it is: “::shrug::”.

Actually, they said any external storage device is not a supported or recommended selection for your scratch drive, and you should choose an internal drive. However, they did not explain why it was possible in one app and not another, consider both apps show and allow selection of all other external drives just fine.

—
Mark Boszko
Self-Proclaimed Digital Media Guru-in-Training

mark@steamermedia.com
https://www.steamermedia.com

[Mark Boszko]

SDI-1 is fine all the time. SDI-2 is set to the exact same format and settings as SDI-1 — no V+K, no downconvert. Problem exists with both program output and AJA control panel test signal generators.

I am not unfamiliar with Konas, though I usually work with a Kona 3 (and occasionally 2s), but I thought I might have missed something in the combination of very new drivers and LHe, but I’ve tried everything I can think of (and a few things I can’t).

AFAIK, there’s no way to “turn off” one of the outputs, yes? So if the format settings are right, I should be seeing something. Yet, I’m not.

This vexes me.

MB

[Mark Boszko]

I’ve got the Kona in an 8x slot, still no dice.

[Mark Boszko]

Okay, thanks. I guess I missed that in my engineering stupor. I’ll re-read the technote. 🙂

[Mark Boszko]

Wow! Zero repoonses!

Am I really the only person having this issue?