[Mark Barrett]

Just an update to confirm card checked out on another couple of systems so definitely this is an incompatibility with mine. I’ll be looking for another solution and selling this intensity pro when I have one.
Thanks everyone for your advice.

[Mark Barrett]

Thanks Jason.
Graphics card will work in any of the pci-e slots (except 1X) but i use the first 16X one – https://www.msi.com/index.php?func=prodmbspec&maincat_no=1&cat2_no=&cat3_no=&prod_no=1740
My guess is the crossfire capability is posing a problem, or card is defective.
Too bad because I only needed it for 200 hours s-video capture/transfer and the intensity was an affordable solution …

[Mark Barrett]

There are 4 pci-e slots + 1X one. I tried the intensity in all 5 and the video card in 4. The only difference was the point in the bootup sequence when the system would freeze.
I think the easiest option now is to try it again in a different system to verify again that the card is not defective.

[Mark Barrett]

I finally was able to complete bootup without screen artifacts by increasing pci-e bus speed from 100 mhz to 148. At 150 there were a lot of screen artifacts and the computer didnt finish the boot sequence, at 149 finished boot up but with screen artifacts.
However with complete boot up the infinity pro was not found by the hardware manager. Instead a realtek audio dialogue popped up asking what i had plugged into the onboard sound. i removed the realtek drivers and still no recognition of the intensity. I removed and re-installed the intensity drivers (most recent). Still no indication of the presence of the card in control panel. Changed slots again for the card.
In short, presence of the card in any slot at pci-e 100mhz hangs bootup. At 148 mhz bootup completes but card is not recognized in any slot by computer.
Although card successfully installed in someone elses computer I will try yet another system to determine whether i have a defective card. I am starting to look for recommendations for a different card …
BTW – i havent seen anything in bios specifically related to crossfire.

[Mark Barrett]

Thanks for your suggestions.
No hardware or software conflicts on this system up til now. In fact only intensity and zotac video cards on this machine. And I have tried the video card and intensity pro in all slot combinations with no success. I also checked and reset the bios before but havent looked at bus speeds yet. I’ll try that and let you know.