[Mac Cebu]

what directory are you using for the temporary export cache?

the directory cache is the default one, i cant remember the path but when i get back to the office i’ll post it here.

what happens if you export these same clips to the desktop rather than writing directly to disc?

exporting to the local disk or into xsan works perfectly no issues encounter but exporting it to the xdcam disk from fcp to xdcam disk uding firewire generates an error mentioned above

if it exports ok to desktop, try drag and dropping the exported clip to the XDCAM disc CLIP directory (ie finder based copy)

is that really possible? i think its not, the disk when mounted on the desktop is in read only mode, because if it is possible that would be really a great relief for us.

by the way the xdcam format is the XDCAM the optical disc not EX.

thanks for your response

[Mac Cebu]

This is the same setup for our macpro here, you were just counting at the top in the PCIe configuration utility, I was counting at the bottom sorry for the confusion.

[Mac Cebu]

ah you given me a hint, this is what im thinking also that copying through sequence is not a good idea. well try to talk to our editors to create in and outs in the viewer directly and not in the sequences and well see if this will cause crashing again.

[Mac Cebu]

two of them have AJA and the settings of the slot PCIe are set to #3 as recommended by AJA and the other two which donot have I/O cards are also set to PCIe #3

which PCIe settings would i set?

[Mac Cebu]

hmmm, it seems like the culprit is the xsan, but i dont know im at lost now. What i have observed though is that when adding 5 or more sequences in the project file and you let it play for the whole day directly thorugh xsan it just works fine it will just play the whole day. the crashing happens in the middle of their editing or in the end of editing, when you leave final cut pro open it will not crash, though i tested only two macpros, the only application running in the editing machines are FCP, xdcam transfer software and some photoshop.

is FCP capable of handling many Timelines and files?

this is how editors work, bare with me cause im not an editor, in one project file, they will create a new sequence and named it material, and in these sequence they will import a folder and in this folder around 40-50 .mov files these files are not heavy the format is xdcam and each file around 2-3 mins maximum 10mins of footage stored in xsan, after these they will create another sequence and named it final, from the material they will just copy and paste footage to the final sequnce until they arrive a final output. seems like a good workflow, they dont use fancy plugins or filters just native plugins of FCP since this is a news business.

currently i change the memory two RiserA-2GB and RiserB-2GB as the documents in apple suggested that memory should be symmetrical, same brand, same speed, same all and it lessens the crash, but still crashing persist.

rebuilding the xsan is not my option right now since they are using the xsan directly playing the news live on air. morning, afternoon and night.

editors complain a lot cause it disturbed there work on finishing at schedule.

here are my systems
xsan 1.4.1
Server 10.4.10
FCP 6.0.1
QT 7.2

apple really does a weird thing.. hope anyone could enlighten me if what i’ve done wrong.

[Mac Cebu]

yes all are connected, im not sure where to start in the xsan system,i tried checking the log of xsan seems to be normal, i can’t find any mysterious log.

for a month and a half it was perfectly working fine, with no crashing at all, i dont know what happen after last last week FCP begun to crash a lot 4-5 times a day, when you try to look at the logs it pertains to allocating memory, and the logs also doesn’t say about xsan. im completey unaware right now of what’s is happening.

i cannot think of other options right now but to upgrade.

[Mac Cebu]

same here they were two incidents that happend to us, some of the media files that was ingested for a week had been gone for no reason at all, just simply disappear on the xsan volume. we have an xsan here full of intel machines from servers to editing stations, and it happen to us twice, i mean this should not be happening on a system, clients are haunting on us really. why their months of work just suddenly been gone, i’ve searched different forums already and boy and no luck at all in finding a solution or even a steps on avoiding that it will not happen again. I hope someone out there can help us or even tells us whats going on.

we’ve tried contacting apple but i guess they dont know how to fix it.im guessing were on our own.

[Mac Cebu]

are you using mac minis here or xserve?