Luke Howell
Forum Replies Created
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Sorry it’s taken me so long to respond. All of my problematic machines are running Windows 7 Professional 64 bit SP1, and a fully updated Adobe CC. We have had this issue from when we first installed CC through to the latest update. That is to say, we’ve never had a version of Adobe Premiere CC that has NOT had the problem.
So, based on your information, it looks like this is somewhat limited to Windows 7 Pro. I have a contact at Adobe – I’m going to send him an email with this info and report back what I hear.
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We are having the same issue on our PCs. We just rebuilt our entire post-production facility – we now have 8 identical PCs running Windows 7 and Adobe CC. All of them have the same issue when attempting to export 1920 x 1080 Quicktime H.264s; they all fail.
It’s not the end of the world as there are many other (better) options for exporting, but, there are still plenty of times when we get asked for this and we can’t deliver. It just bothers me that I can’t figure this out.