[Lucas Meyer]

Hi Tim,

From what I was seeing, the LTFS system was working perfectly for individual files and very small libraries. However, when I started backing up libraries of 100 GB or more, I got loads of errors and never succeeded even once to get a big library to backup properly after weeks of trying. I think, if people just tested the system with one or two small files, they might not know that they had a problem.

Just to make sure that I understand:

1. The kit comes with BRU and BRU does not use LTFS. Correct?

2. And the order number for correct kit (The package with the ArGest Tape Drive, RocketStor 6328, BRU and connecting cables for Thunderbolt 1 or 2 that works with Macs.) is #80710-TS. Correct?

Sorry, ask this, but you are right that it has been frustrating having to sort through all of these problems and send two units back. I want to make sure that everything is OK, so I can just plug it in and use it when it arrives.

Thanks
Lucas

[Lucas Meyer]

Hi Tim,

I tried one of your competitors LTO-7 systems (which used LTFS and hooked up to my iMac via a Thunderbolt 1 cable). I found that I could back up individual files or small libraries (under 50 GB), but I got errors backing up regular sized libraries of 100 GB or more. The competitor’s support guy thought that the problem was with the tape drive hardware, but after having to send two of the drives back, I gave up. I am wondering if I was having the problem that you are describing.

So I am looking for a LTO-7 to plug into my iMac (with Thunderbolt 1) or my MacBook Pro (with Thunderbolt 2). If I order the ArGest (LTO-7) with the RocketStor 6328, will it have the necessary firmware or will I need to open a ticket? (I am hoping that I can just plug it in and use it…)

Also is the correct order number #80710-TB? I just want to check that I have the right package.

Thanks
Lucas