[Kevin Der kinderen]

Thank you Stephen. Two years later and your advice is still relevant. Burning my first disk and figured out from your reply how to solve my “Error occurred while…” Also, makes sense now why the error had no useful information. So frustrating when I see “unknown error” messages. Now I guess I understand where they come from.

Thanks again.

[Kevin Der kinderen]

I found another possibility. I was hanging up on loading right at the “Creating windows…” phase. Startup would continue about 30 seconds later.

Not long ago I uninstalled an OFX plugin NewBlue titler. I noticed that some of the plug-in names remained in the list of Video FX. After some hunting I found the folder “C:\Program Files\Common Files\OFX\Plugins\NewBlue\”. I removed the NewBlue folder (just moved to my desktop to test). Started up the program multiple times and each time there was barely a delay at “Creating windows…”

My suspicion is NewBlue didn’t cleanly uninstall and Sony was looking for its pieces. I wish there was an easier way to manage plugins. I only found the folder by looking through logs in ” C:\Users\Kevin\AppData\Local\Sony\Movie Studio Platinum\13.0″. It doesn’t look like all plug-ins are located in the same place.