Hey Jim, as soon as I saw “Norton”, I thought I’d reply. A couple years back I had some big troubles on another system, and my user group unanimously yelled, “Get rid of Norton”, which fixed my problem.
Three things:
(1) I’m not sure that’s your problem, but it might have something to do with it,
(2) My local computer geek told me that anymore, Microsoft Security Essentials, which is free, works as well as any third-party anti-virus tool,
and
(3) If I were you I wouldn’t put myself in a position to even be able to get an infected computer. I have a “workstation only” system that’s not connected to the net, and is only occasionally connected if I need a driver or something. Anything and everything I do on the internet is done on a separate laptop.
–Kelly