[Kelly Alford]

Hi Anthony,

Thanks for the quick reply. Actually I figured out what was going on somewhat by accident. What I found was in order for either Quicktime or FCP to read the files, the resolution must be set in the “Camera Set” Menu to “1140×1080” and 60i(HQ). Once that resolution was set, Quicktime made the thumbnail and was easily dropped in the FC bin for editing.

Here’s the confusing part:

Page 36 (setup) of the manual states the list of Quicktime resolution formats as running the range of 1280X720 60P-25P(SP) all the way through 1920X1080 60i-24p. I set the camera at 1280×720 30p, then 60p. According to everything I could find on-line, that setting should have indeed worked for Quicktime/FCP. There is another list of settings if saving to MPEG4 or if you have the SXS adaptor, (which I do but didn’t attach for this use).

After beating my head against the wall for a whole day with .mov files playing out in black via Quicktime and FCP, the next day I was thumbing through the manual to page 71 “Record Set Menu”. Now I pretty much understood how to use the menu and wasn’t giving it a second thought, but something caught my eye. About half way down the page there was a note in the left hand column that says: “When (Camera Resolution) is 1440X1080, and (File Format)is “QuickTime” the column right next to it had a highlighted frame rate of “60i(HQ) U Model”.
So just for grins I changed to resolution to 1440X1080 60i, moved the SDHC card over to the MacBook, copied the file to the desktop and the thumnail appeared on the file. Both audio and video played fine. Next I opened FCP and dropped it right into the bin with no trouble. 60i(SP) wouldn’t work, nor would any other resolution.

Crazy! The resolutions are somewhat limited, but at least I can make video now.

[Kelly Alford]

We’re having the same problem; video plays in black on Quicktime, (or no video in FCP),but have audio.

What did you do to make it work?