Forum Replies Created

  • Just to close the loop on this. After trashing my preferences (all of the adobe .plist files in both my library and the root library, the black frame problem went away for four days. This morning, I had one pop up again, so I again trashed my preferences and it hasn’t happened since then. So for the time being, I’m going to make it a habit of trashing my preferences every morning and we’ll see if that keeps the black frames away.

  • I haven’t tried that yet. My next step was trashing my preferences to see if that makes a difference. If it keeps happening, I’ll try transcoding that file into something else.

    Thank you for your help.

  • Every time this error happens, the frame has been black. One time (out of the dozens) it was a random frame from earlier in the video.

  • There are no effects on the video. It’s a very simple project. The text has a drop shadow and wipes in using solid layer as an alpha channel.

  • I’m running:

    Mac Pro (Late 2013)
    3.5 GHz 6-Core Intel Zeon E5
    64 GB 1866 MHz DDR3 ECC

    I’m not running any anti-virus or network monitoring software, except for my standard Mac Firewall.

  • Keith Dennis

    May 30, 2014 at 12:28 pm in reply to: weird red flash frames

    It’s five months after update 12.2 “fixed” the red frame problem and I’m still having it. Did it go away for everyone else?

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