Kathy Thomas
Forum Replies Created
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Have you tried outputting from the source computer at 1920×1080 23Hz and ingesting as 1080p23.98?
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FWIW, after updating my drivers and firmware yesterday, I was able to capture 1080p23.98 with ease. So, at least you can be assured that it’s *possible*, even though it doesn’t help you exactly with your predicament.
I think the problem is with some of the more specific technical settings for your video output on your source computer, and that places me out of my depth for sure.
Out of curiosity, if you disconnect the HDMI cable, set up the record computer in complete anticipation of 1080p24, with only the record button remaining to be pressed, and then connect the computers, what attributes does the source computer natively attribute to the Intensity Pro when it tries to auto-detect it?
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Okay, sorry, led you down the wrong path, there. Does not sound like an HDCP problem.
Since I’m curious about this problem, I’m going to try a few things when I get back to my own machine. I’m going to upgrade to version 3.7.3 of the software and attempt to capture from a 1080p24 source. Whether that works or not, I’ll also try to capture a 24PsF source, too, but I can’t do that one today, because I’ll have to borrow a deck.
I hope you either get in contact with Blackmagic or find a solution, but I’ll post my result here anyway. Since you’re having such a time, and since Danny Hays has never heard of progressive working with the Intensity, I’m not expecting either to work.
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I went back and re-read your original post more carefully. I’m not near my own computer right now, so I can’t test anything on my own card, but the first thing that popped into my head after the re-read is that you could also be bumping into an HDCP issue.
You could try connecting another device to see if you still have the problem.
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Is it possible this is an older version of the Intensity Pro and does not support 1080p?