Jean, I had a problem with a font I downloaded from the internet – it had the word ‘demo’ as part of the glyph. It was very tiny and I wouldn’t have noticed if I wasn’t paying attention. Have you used this font before with no issues?

Jon

When you right-click on the media, you should get a menu that includes ‘generate optimized media’. You don’t have that?

Optimized media is the same as proxy media – but you’ll need to go into your settings, choose ‘Master Settings’, scroll down a bit and look for ‘Optimized Media & Render Cache’. My system defaults to higher quality media, so I…

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What format are your render cache settings set to? Try lowering the quality of your proxy settings. You’ll find them in the project settings (small gear on the bottom right). Look for ‘Optimized Media and Render Cache. Check your ‘Working Folders’ location – try moving your working folders to a separate internal drive if you can.

If you have…

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You could place a duplicate the clip on top of your original in your timeline, scale up the bottom clip. You could then blur the bottom clip.

Or you could place some sort of graphic behind your vertical video to fill the black space.

Or you could just leave the margins black.

Finally, you could scale up the video, but you’ll lose a portion of…

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To move between the tabs, ‘shift + 1 (project page), shift+2 media pool, etc. By viewer do you mean the edit page or the full screen ‘cinema’ viewer?

As long as you’re in dynamic trim mode (‘W’ on the keyboard), J-K-L should work.

jz

You’re positive you have admin rights to the drive? That’s the first thing I’d check.

Karl –

Instead of setting your quality to ‘best’, try selecting ‘Restrict to’ and type in 8000 or 10,000.

I’ve had this happen more than once, and I’m beginning to think this is a bug.

Once DaVinci has opened, right-click on the project folder and look for something like ‘restore back up’ (it’s 0530, and I’ve barely made it through my first cup of coffee…). It should be fairly obvious from there. That should get you up and running.

I’ve had a…

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At the top right of the record monitor there’s an icon that looks like a circle with stars in it. It should look like the picture below. If it has a red slash through it, it means the color grade is inactive (usually to speed up performance). Click it again and you should see your grade again.

Sometimes offline footage can happen because the computer is turning off the device in an effort to save energy. Try going into the Device Manager, flip down the triangle to the Universal Serial Bus Controller, and right click on one of the Generic USB hubs – go to the Power Management tab and uncheck ‘Allow the computer to turn off this device…

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Resolved… in Resolve, so to speak.

Turns out my camera scratch audio track was very low and DR couldn’t sync – I had to manually sync. In the media page, load the video you want to sync. to the right of the clip viewer is an audio meter, and just above the meter is a label ‘Meter | Waveform’. Click the waveform label and you can inspect the…

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I’ve tried Right-clicking on the clip (and the folder the clips are in) and selecting ‘Auto Sync Audio / Waveform, as well as timecode’. Timecode works but I can’t work out the offset to get the clips to line up. I’ve used the cut page – it works for some clips and not for others. Oddly, some of the clips that wouldn’t auto-sync will sync on the…

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I’m having some issues with auto synch I hope the collective can help with.

I’m on DR Studio 17.9 beta. I’ve got a number of interviews with RED Helium camera audio from the scratch mic and a separate audio file from a MixPre6. The camera and mixer were not jam synched. The interviews were all shot within 3 days of each other – no settings in…

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