[Jonathan Wilson]

Jeff you are right, I believe it is an PAL/NTSC problem. I thought I had looked this up already, but I just double checked (https://www.anima.demon.co.uk/pvs/faqvhsstds.html) and the countries where we have sent the discs are indeed using PAL. I will assume that is the reason the discs are unplayable.

Thank you for asking the question, I would not have double-checked without it. Probably would have been going on the wild goose chase a while longer!

– JW

System Administrator, Cedar Creek Software – https://www.cedarcreeksoftware.com –
https://jwadmin.blogspot.com/

[Jonathan Wilson]

Keven if you come up with any information on this could you post it here please?

Thanks,

JW

System Administrator, Cedar Creek Software – https://www.cedarcreeksoftware.com –
https://jwadmin.blogspot.com/

[Jonathan Wilson]

Hi Jeff,

It may be true that /Encore/ is not setting the region, but in this case, it must be the DVD hardware. Over the years I have used several different burners and most of them either come set to Region 1 or else they ask you what region you want to set it to the first time you play a DVD in the drive.

Additionally, we have already sent 2 discs overseas, and the recipients cannot play them – so I know for sure that the DVD discs are region locked.

I know this is the Encore forum, and it may sound like I’m asking a hardware question, but I have not been able to find any other forums about this, and I am hoping other Encore users have experience in this area.

I know the big studios /want/ region encoding, but surely there’s smaller companies and businesses are just want a disc everyone can play?

Thank you,
JW

System Administrator, Cedar Creek Software – https://www.cedarcreeksoftware.com –
https://jwadmin.blogspot.com/