Well, I’m stumped. Having read previous posts, I’ve copied the entirety of the disk image that mounts on my desktop when I put the card in the card reader. The PRIVATE folder contains a subfolder (STREAM) full of .MTS files. When I try to specify the custom path (or whatever the wording attaching to the little dropdown menu is) I’m getting the unsupported media/invalid directory structure error message another correspondent mentions above. I’m not sure which Preferences I want.
Any assistance will be gigantically appreciated.