[John Dikmen]

I just tried trashing everything two more times, reinstalling from scratch and getting nowhere.

Just for the heck of it I downloaded the DEMO installer and re-installed the Demo version from scratch AND IT WORKS FINE! The Help menu launches help and the interface seems to work fine?

I checked Permissions via Get Info on all the folders and files in both the Full Version and the Demo Version and they are all the same?

Also, the Demo version automatically found the Default Emitters file by itself upon initial launch, but the Full Version NEVER has – I always have to point it to an Emitters file upon initial launch.

Very strange, because this would be a VERY COOL program if I could get it to work!

[John Dikmen]

I can add myself with Read & Write Privileges, but I cannot delete one of the Unknown Users.

I also don’t know if this is a problem, but the application is just not responding like the Demo Version. I had no problems at all with the Demo Version – it worked flawlessly.

I think I have nearly every plugin known to man, but this is the only one I am currently having problems with?

[John Dikmen]

Glad that helped.

I am not so lucky. I just spent the last 24 hours re-installing my system from the ground up and re-ran the PI Installer and it still has a Unknown User with Read & Write Privileges grayed out in the Get Info. I don’t know if that is part of the reason the program is acting funny, but it just is not working right on this new MacPro running 10.5.2? Out of ideas here!

[John Dikmen]

As far as my new Mac Pro, I am suspecting a USER ID/Permission problem at the OS level. The PI installed files show the “Unknown User” as the owner of those files and this is why I could not access the “manual” folder and it is probably wreaking havoc on the entire installation. After fighting with Apple for the past two weeks and getting nowhere, I have spent the past 24 hours doing a clean Install of Leopard and hopefully this will remedy my situation.

The Apple Migration Assistant simply DOES NOT WORK PERIOD in Leopard.

It is strange that the PI Demos worked perfectly on both my machines, but the full version has given me fits. I will post my findings after I get the new OS configured.

[John Dikmen]

Alan,

Cannot access Help files from menu either.

Also, today, I was able to load the Default Emitters on the Leopard install? However, I keep getting strange behavior. Sometimes an animation goes to frame 120, stops and the only active button in the menu bar is the Play button and it does nothing? Also, clicking the Rewind button sometimes jumps me to the last frame vs the first frame? Quitting the program and relaunching usually gets it working again for a while?

[John Dikmen]

Alan,

Sorry, I have to take that back… it did install on the G4 laptop running Tiger 10.4.11 and I did not have the problem finding and loading the Default emitter file, but the app is not working correctly – I would not know where to start with the issues – Play and Stop don’t work, etc,. The Demo worked perfectly on the laptop all night, but not this full version. I tried trashing everything and reinstalling – exact same problems.

At least the problems on both my machines are consistent even though different?

[John Dikmen]

Alan,

I just tried installing PI on my G4 Laptop running Tiger and EVERYTHING worked fine there.

I automatically found the Default.il3 file upon launch and the “Manual” folder is not locked?

So maybe this is a problem with installing the Universal version on Leopard 10.5.2 (since it was only released about a week ago?

Any other ideas?

[John Dikmen]

Alan,

Sounded like a good plan, but did not work?

I trashed everything including prefs, restarted, repaired permissions (no problems found), downloaded PI installer and still every time it launches it would ask me to choose an emitter to open, I would choose the Default file and it would wait about 4 seconds and then crash. It is like the program just cannot recognize the Default.il3 file. The Default file shows to be 12.1 MB in size.

Also the “Manual” folder still shows to be locked.

The application works fine with the Demo emitters and all the supplemental emitters?

[John Dikmen]

I just purchased/Installed v.4.3.2 in After Effects CS3 on my Mac Dual G-5 and got the same problem. I have (3) 24″ monitors connected to two video cards and the interface would flicker and lock the app up (or so I thought after a couple force quits).

Then I accidentally figured out on my own that once the UI flickering started, that if I clicked in the finder on one of my other monitors, the flickering would stop and then if I returned to AE I could then use that dialog box; however, everytime I would switch between the ProAnimator Set-Up window and the Animation window the flickering would then start again in whichever window I selected until I once again clicked on the desktop on another monitor and then came back to AE.

Then I found this thread, and sure enough, if I get rid of any undocked panels on my secondary monitor – everything works!

Thanks for the tip (would be nice to have it fixed though).